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8.3/10
Very Good
GGuest UserThe hotel and the staff were wonderful. The staff saw to your ever need, they constantly greeted you with a smile and a kins word.
The breakfast service was the most disappointing aspect of the hotel. The meal choices were so odd. We stayed for two 3 day stints (a total of six days), the breakfast was some sort of soup, either a sunny side up egg or a hard boiled egg; steamed rice; then what seemed like leftovers from dinner the night before - one morning it was chop suey (vegetables like broccoli, cauliflower; and carrots); another morning it was sardines, fish on cabbage; the only item that i would consider a breakfast food was their beef chorizo (but the beef chorizo was not tasty or seemingly fully cooked). I was surprised that there were no Filipino breakfast staples - tocino, longanisa, or even spam.
I would say the breakfast menu needs to be reviewed.
GGuest UserVery clean, modernised rooms, bed very comfortable, aircon old style hole in the wall mounted but okay, and key card which also turns on the power. Unfortunately, fridge and aircon go off too when you go out.
After the bad rap breakfast has been getting, we made sure we went early (soon after opening at 6.00am), and it was more than satisfactory.
Two staff were trying very hard to make sure we were happy... probably as a consequence of the bad reviews.
Front desk very efficient, very handy commercial laundromat on ground floor where you can wash and dry two suitcases full of clothes for 260 pesos.
A couple of minor issues we had were dealt with straight away.
Very central location with a 5 minute walk to several shopping malls.
CONS:
Trip.com does not warn you that you will have to pay 2000 peso refundable deposit when you arrive.
AAnonymous UserI had a fantastic stay! It was clean, modern, and had everything I needed for a comfortable visit. The location was perfect — close to SM. The staff were friendly and responsive, making everything easy. I’d definitely stay here again and highly recommend it to anyone visiting the area!
GGuest UserYou need to call the owner of that unit and ask the room number and parking lot number incase you bring a Car before coming in because trip does not mention/include what room number you were staying and it’s beyond my expectations. when we arrived it’s almost 11pm due to delayed flights and the Guard doesn’t let us in because we don’t have the room number and owners name of the unit,I wasn’t expecting that because I thought there were front desk that accommodate us when we arrived there and only show our booking information and that’s all,but it’s totally different. And so, that’s the time we call the owner of the unit letting them know we are there lol but considering the time we checked in I think she’s nice and considerate, and again I thought it’s free parking because that’s what trip says haha but it’s not,because the owner ask charges for parking fees and so we paying it again, but what I like about this place is that they have kitchen utilities, so it’s really great if you plan of buying and cooking food for yourself/families upon staying there for couple of days and to add up,there are also extra beds and blankets too,and over all it’s a nice place.
AAnonymous UserEverything is okay. It only takes a while to accommodate the guest because check in is said to be at 2pm. But we checked in at 3pm because the line was so long. At least they should have accomodated and then let them go upstairs at 2pm.
TTom&JeryNot as expected☺️ I ordered the food for the next morning, they said they didn't cook. When I woke up and ordered the food around 10am they said ordering is already closed when in their ads it says breakfast is from 8am-11am. Imagine how hungry I am because I arrived at almost 12 midnight. I didn't have food to eat. Also there was no mirror in the room to look at yourself. I just used my phone then😅Also there was no water in the morning so I left the room didn't took a bath. When the water came, it was so dirty that when I flushed the water the color was brownish. But I salute the receptionist in the evening for letting me borrow her charger and to the madam who let the electric fan faced me to feel cool while waiting for my grab taxi😍
FFaith LobatonWe had a wonderful stay at this hotel. The room was clean and comfortable, newly renovated, and the staff were incredibly friendly and helpful. It had a cozy, welcoming atmosphere that made me feel right at home. The location was convenient, and everything we needed was close by. We would definitely stay here again!
MMightyPaulaI had a fantastic stay]. The staff was welcoming, the room was clean and comfortable, and the location was perfect—close to attractions yet peaceful. Breakfast was delicious with a great variety. Exceptional service all around. Highly recommended!
GGuest UserWhen I checked in, it was said to be a buffet breakfast, but it turned out to be one for each person. The swimming pool was pretty good and there was a special section for children. The restaurant provided local food at a reasonable price. The room was quite clean, but the furniture was a bit old. There was free drinking water in the corridor, so you have to bring your own cup. Tools, choose a hotel with a swimming pool, this is a good choice