Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service.
Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay.
And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left.
As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
Posted on Jul 26, 2026|Apartment King Bed Deluxe Bedroom
Anonymous User
Very convenient location. Silent rooms. There is a kitchen, a refrigerator. A comfortable bed. At the bottom of the restaurant, it was fed with a pleasant and unusual Chinese with breakfast)). Pleased staff. The host is a Chinese, pleasant active uncle 😉. Please let me stay in the room for an hour longer, free transport to the airport. Thank you very much! 🙏🏼🥰
An excellent, clean hotel with wonderful, attentive staff. Highly recommended for exploring Stone Town. All the main attractions are within walking distance, and the hotel has a very convenient location.
Good location - in the center of everything in Stone town. They don’t have water coolers for clients - you have to go to the restaurant to refill.
Also: it seems they bought another building. So they accommodated us in like 200 meters from main facility. Surely it’s kind of inconvenient but still ok.