Featured facilities: Parking, Laundry Service (On-Site)
Very Good
103 reviews
8.8/10
1 night
From HK$514
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9.2/10
Great
LLaurieTeen accidentally left a small expensive item (electronic device) in our room. After inquiring, it was found and held so our local family member could pick it up. We were very grateful.
JJUNFENGBreakfast is the same every day, and there are very few things. Two double beds, no extra beds. Parking is free and suitable for family travel. The location is relatively biased, but it doesn't matter if there is a car. There is a large supermarket and living area less than 1 minute drive.
TTanishaEverything was good from check in to I got in my room from a movie date went to climb in bed it was hair all in the bed. I just shook sheets off laid down n felt like something was biting me I can't say it was bugs but I check the sheets thoroughly n can tell the housekeepers didn't change the sheets. I went to front desk at 230am to get a new set n change the set no problem afterwards. But as a manager n working for a hampton inn they policy is if hair found in a clean room the guest get the money bsck.
GGuest UserSurprisingly the bed sheets had some stains and pillows were smelling and there was an unusual odor in the room. We booked this hotel thinking it is very near to Texas A&M university campus but for similar or even better price you will find much cleaner hotel. Also, I'm still disputing my double charge for the stay as I pre-paid through Trip.com and after checkout the Hotel also charged me again for the same. If I haven't looked at my credit card statement this would have passed. Hotel staff are very laid back, not willing to resolve the issue and have offered no apologies for the mistake, as if they don't care. Sorry, will never step into this hotel again as I don't trust them !
GGuest UserI rented a car and I don't know about public transportation. Breakfast was provided at the hotel, so there was no problem in the morning and parking was very spacious, so I was able to make it comfortable.
GGuest UserI booked a room with jacuzzi tub. Tub was not working and was not offered any compensation. Breakfast was gone in 30 minutes and there seemed to be no rush to replace main items like eggs, milk for cereal, sausage, and waffle batter. No one bothered to say they were making efforts to get more for the 12 or so people standing around with nothing to eat. Poorly handled. Rooms themselves were fine, clean, and location was good.
GGuest UserThe stay at Country Inn was good in general. However, we were really disappointed at their breakfast. Half of the breakfast items were out of stock both days. The first morning there were no biscuits, no sausage, no butter. The second day, there were no milk, no waffle mix, etc.
Also the quality of their towels is quite poor.
The staff at the reception when we checked in was nice and professional, but the one when we checked out could use some improvement on customer service skill.