SSamantha Jo 030823Everything was good. The little kitchenette was cute. My only complaint was that they didn't have any napkins or paper towels for us to use when we had dinner in our room. We just had a tissue box and toilet paper. I thought that was odd. What if we spilled something, how would we clean it up? I wouldn't use the white towels because it would stain cleaning up something like pop or wine.
SSamantha Jo 030823Everything was great. They had a 24 hour service desk. That was nice because we had no time to check in at 3:00 pm due to being at a wedding. The front desk lady was nice. The hair dryer had a hair hanging from in. But everything else was good.
SSamantha Jo 030823This hotel was underwhelming. It was Valentine's Day weekend. The pictures make this place look big and clean. The original room that we got SMELLED like **** BAD and it looked like someone was just in there because it wasn't clean. Water in the bathtub and hair on the sink. Gross. So I called and asked for a different room. They were nice and moved us right away. Still, a very small room for too much money. Also, best western PLUS Kelly inn.... I didn't understand the name until we arrived. It's like they are 2 hotels squished together.
SSaraSara2021A family of three travels enough, budget hotels are more affordable, do not expect too high, free parking is also very good, all the way to travel Ctrip reservations, timely and enthusiastic service, and actively solve problems, thank Ctrip!
KKelley JordanStaff were polite an respectful. Very welcoming. Would recommend. Rooms were nice and clean. An just overall a great experience. I didn’t get her name but that front desk lady should get a raise she was very sweet and kind.