Bungalows Land'Shause

"Last year I was here and, despite some hygiene problems with the water, the experience was relatively pleasant. The highlight was undoubtedly the entertainment, with Walter, a very fun Portuguese entertainer who livened up the pool daily with music and dancing. This year we decided to return, staying in a bungalow with better conditions, but unfortunately the experience was quite negative. The water was in terrible condition, the sewage pipes burst, there was a horrible smell, the grass around the pool was overgrown and overgrown, there were ants and bugs everywhere, and a lot of hair in the pool. The restaurant, however, did not convince us. The food didn't look the best and we got the impression that even the owners themselves don't eat there. The entertainment was different this year, with two very funny and energetic French people, which brought good moments of fun. However, communication was difficult: they didn't speak Portuguese and the lady responsible for translating didn't, assuming we all understood French. This caused some frustration, although the fun was guaranteed. One thing that really struck me was the situation with the animals. I love cats, and like last year, there were several of them at the place. I even brought some treats to give them, but I noticed there was a clear lack of control over their reproduction: kittens with eye and tail problems, and signs of neglect, probably because they weren't neutered. Furthermore, I saw a dog locked in a cubicle without food or water, and horses that were also poorly cared for. I spoke with an employee, and she herself confirmed that the owners don't take care of the animals, mistreat customers, and even the workers. I believe this represents a great lack of consideration and responsibility—both towards the guests and the animals themselves. We, as visitors, felt discomfort not only from the poor hygiene conditions but also from the evident suffering of the animals. It's a shame, because the place has potential, has shown good moments in the past, and could be an excellent experience. But without urgent improvements in management, maintenance, and especially in respect for animal and human well-being, I would hardly recommend it."

Quinta do Valão