"The room is big enough and the view outside the window is great"

"Two nights for 11,000 yuan, averaging 5,500 yuan per night! False advertising + safety hazards + no privacy whatsoever. Don't book! Demand the platform remove it! Two nights for a total of 11,000 yuan, averaging 5,500 yuan per night! This exorbitant price doesn't even cover basic accommodation, safety, privacy, or service. It's pure exploitation. I urge everyone to avoid this trap! 1. Deliberately concealing the building location, false advertising, and no room privacy. Ctrip and the official website only show beautiful pictures of the main building, without indicating that you will be assigned to the annex building, deliberately misleading consumers. The annex building room has absolutely no privacy: the main entrance faces the main corridor, allowing passersby to see the door directly; the entire door is a glass panel, leading directly into the bedroom; the curtains are poorly designed and cannot be fully closed, offering a completely unobstructed view of the room. There is absolutely no sense of privacy, unworthy of a high-end hotel. 2. Major Safety Hazard, Building-Wide Problem All four rooms on the podium floor have the same issue: turning on the hot water in the bathroom immediately triggers the fire alarm. This isn't an isolated malfunction; it's a design flaw throughout the building. Showering requires forcibly closing the bathroom door, causing constant anxiety and a complete lack of safety. 3. Untrustworthy Service, Poor Training, Chaotic and Negligence On the first day, a complaint was made to the front desk, and a promise was made to transfer staff to the main building the next day. However, the next day, there was no handover at the front desk, and no one knew about the promise, demonstrating a complete lack of credibility and integrity. The restaurant service was even more outrageous. A waiter mistakenly brought food from the next table to our table, indicating a complete lack of professional training and a chaotic service process. The bathrooms were extremely dirty!!! 4. Low Staff Quality Maintenance personnel handled the fire alarm by stepping on the guest room benches with their shoes on, then failing to clean up or apologize afterward, displaying a complete lack of hygiene and professionalism. 5. Extremely chaotic management, indiscriminately accepting tour groups. Despite claiming to be a high-end hotel, it arbitrarily accepts large tour groups for banquets, resulting in the restaurant being booked entirely by tour groups. Individual guests have no proper dining space, and the environment is noisy and disruptive, completely ruining the stay experience. 6. Dysanthemum-aged facilities, extremely poor maintenance. The room decor and facilities are old and damaged, and maintenance is perfunctory. The facilities are completely unworthy of the exorbitant price of 5500 yuan per night. 7. Disorganized and low-class surrounding environment. The building is adjacent to a renovated old farmhouse area, with tractors, farm machinery, and tools haphazardly piled up in the open. The environment is dirty, messy, and incongruous, with extremely irregular management, lacking any high-end hotel style. We strongly urge Ctrip to thoroughly investigate this hotel, immediately remove it from the listings for rectification, and prevent it from further deceiving consumers with false advertising!"

"Great view and wonderful stay"

"Friendly staff and good Breakfast."

"The facilities are very clean"

"Great view, great service"

"We arrived just after nine o'clock in the evening. We followed the navigation system in a completely dark night. There was a section of the road that felt very eccentric, and the more we walked, the more we were afraid... We moved forward with doubts and a little bit of fear... But when we arrived at the hotel, it was very warm and warm, and the front desk was waiting all the time. We, thank you! The room is large, the hotel is small, the hygiene is good, the bed is very comfortable, and parking is convenient. recommend"

"There were only a few parking spaces available, so I parked in the parking lot the hotel directed me to, only to find a notice posted with a fine of £50 x 2 days = £100. I contacted the hotel, but they did nothing to help. I parked in the parking lot they directed me to, and yet this happened. What was I supposed to do? I wasted a lot of my precious travel time researching the fine and contacting people, and it ruined everything I had been looking forward to and preparing for. I think the hotel itself is a good hotel, but they were so unhelpful that I would never want to stay there again."

"Well located right in Portree town. Reception was extremely friendly and helpful. Room looks new and is clean rivaling top hotel brands!"