"Well located right in Portree town. Reception was extremely friendly and helpful. Room looks new and is clean rivaling top hotel brands!"

"The location is on the street, which is very convenient. The breakfast is also very rich. However, because the lower floor is a bar, someone vomited on the carpet and it could not be cleaned. There was an unpleasant smell. In addition, the price was relatively expensive."

"We love it! It is the stylish, cozy cabin-style rooms with great views, comfortable beds, excellent breakfasts and on-site restaurant, and friendly staff, making it a beautiful and relaxing base for exploring the island with standout design and scenic surroundings"

"3 of us stayed in a 4 men bedroom. Room is clean and size is good. The staff here is super friendly and helpful. Wifi is good. Kitchen is fully equipped. Perfect stay and cheap. Parking is easy. Have a great view of the lake from our room. Room is cosy"

"A very nice hotel with excellent conditions. You can see the sea throught the window"

"Two nights for 11,000 yuan, averaging 5,500 yuan per night! False advertising + safety hazards + no privacy whatsoever. Don't book! Demand the platform remove it! Two nights for a total of 11,000 yuan, averaging 5,500 yuan per night! This exorbitant price doesn't even cover basic accommodation, safety, privacy, or service. It's pure exploitation. I urge everyone to avoid this trap! 1. Deliberately concealing the building location, false advertising, and no room privacy. Ctrip and the official website only show beautiful pictures of the main building, without indicating that you will be assigned to the annex building, deliberately misleading consumers. The annex building room has absolutely no privacy: the main entrance faces the main corridor, allowing passersby to see the door directly; the entire door is a glass panel, leading directly into the bedroom; the curtains are poorly designed and cannot be fully closed, offering a completely unobstructed view of the room. There is absolutely no sense of privacy, unworthy of a high-end hotel. 2. Major Safety Hazard, Building-Wide Problem All four rooms on the podium floor have the same issue: turning on the hot water in the bathroom immediately triggers the fire alarm. This isn't an isolated malfunction; it's a design flaw throughout the building. Showering requires forcibly closing the bathroom door, causing constant anxiety and a complete lack of safety. 3. Untrustworthy Service, Poor Training, Chaotic and Negligence On the first day, a complaint was made to the front desk, and a promise was made to transfer staff to the main building the next day. However, the next day, there was no handover at the front desk, and no one knew about the promise, demonstrating a complete lack of credibility and integrity. The restaurant service was even more outrageous. A waiter mistakenly brought food from the next table to our table, indicating a complete lack of professional training and a chaotic service process. The bathrooms were extremely dirty!!! 4. Low Staff Quality Maintenance personnel handled the fire alarm by stepping on the guest room benches with their shoes on, then failing to clean up or apologize afterward, displaying a complete lack of hygiene and professionalism. 5. Extremely chaotic management, indiscriminately accepting tour groups. Despite claiming to be a high-end hotel, it arbitrarily accepts large tour groups for banquets, resulting in the restaurant being booked entirely by tour groups. Individual guests have no proper dining space, and the environment is noisy and disruptive, completely ruining the stay experience. 6. Dysanthemum-aged facilities, extremely poor maintenance. The room decor and facilities are old and damaged, and maintenance is perfunctory. The facilities are completely unworthy of the exorbitant price of 5500 yuan per night. 7. Disorganized and low-class surrounding environment. The building is adjacent to a renovated old farmhouse area, with tractors, farm machinery, and tools haphazardly piled up in the open. The environment is dirty, messy, and incongruous, with extremely irregular management, lacking any high-end hotel style. We strongly urge Ctrip to thoroughly investigate this hotel, immediately remove it from the listings for rectification, and prevent it from further deceiving consumers with false advertising!"

"Their service and catering are impeccable, and the waffles with bacon and honey are simply out of this world! The receptionist was very professional and introduced everything about the hotel to us in great detail! The parking lot is also very convenient, but it is actually not recommended to stay in skye. There is nothing in this place except for a few hiking routes that require professional mountaineering tools. As the saying goes, desolation is the undertone of Scotland! This hotel is still worth the price, but it is more recommended to stay in a room with a view of the sea."

"Friendly staff and good Breakfast."

"The hotel is in a great location. Although it is on the roadside, it is not noisy at all. The room is clean and comfortable, with complete facilities. The restaurant is more cost-effective than staying in Portree."