Progreso Beach Hotel

I do want to preface this by saying we visited Progreso during the off season and we are not fluent Spanish speakers. We arrived to our hotel and despite paying for an ocean view, the ocean was almost completely blocked by the museum. The towels had stains on them, the water was very weak (I suspect the shower head needs a good deep clean) and it stayed hot for less than 10 minutes. When I inquired about getting a toured booked, the manager said he couldn't call anyone and simply pointed to a direction where a tour business was located. They did not speak English despite what it says on their page. We checked out early.

Hotel was well located but was not told it would be under renovation Disappointing to say the least Noise early until late

It was good until this had to leave early byt the front staff guy stop us literally almost made me miss my flight to check the room, wasnt right was so every didn't appreciate that unnecessary time keep us locked in

ITS a House for Kitesurfer and Long Term the rooms are not luxery ,but very close to the street. The Hosts are very nice and helpful. And the price are cheap.

We arrived at the hotel early and they did allow us to park the vehicle in one of the 4 parking spots that the hotel provides. They did not allow us to check in early. At 3 when we did get checked in, the first room had a host of problems including doors that didn't lock, ceiling fans that only worked on high speed, a refrigerator that didn't work and the list goes on. We had to fight the front staff to get moved to a different room, because they kept telling us once you have entered a room, it is yours. We finally got moved to a second room after approximately 30 minutes of arguing with the staff. The second room was on the 3rd floor with no elevators. There was no supplies in the kitchen, but we were greeted by one of Mexico's finest cockroaches. Around 9:30 p.m. they showed up with 2 plates, 2 bowls and 2 coffee cups, no silverware. There is not a coffee maker, stove or anything else in the kitchen, so no idea why they bothered. Would recommend staying anywhere else besides here.

Nice Hotel with good prices. Really close to the beach. Bars and restaurants nearby.