"Terrible food, terrible service, they don't solve your problem. They spend an entire day talking to management. I don't recommend it, they're lying!!!! They tell you they'll solve your problem and when you call them the 4th time, they tell you they can't contact management."

"Very big resort, food was decent with plenty of options - 4 different types of evening meals which you switch between each night. Meal times are also very late, we changed to the earlier time which is was 8-9-15 however we were originally allocated 9:15-10:30! Very catered to Spanish, staff speak very little English (or pretend not to) all entertainment by the pool and auditorium was also all in Spanish. I get the hotel is in Spain but they really didn’t seem to welcome the English. Cocktail menu was very poor, only frozen. Hotel wasn’t the cleanest, sunbeds looked really grubby, bedding & towels barely changed. Not much to do in the surrounding area - again that’s all catered to Spanish and they didn’t welcome us for drinks etc in any of the bars opposite. Probably wouldn’t return as there are better and more respectful resorts in Spain."

"Overall, it was very good… some things were a bit off, but it's a busy hotel, so it's somewhat understandable. The bed was super comfortable, the kitchen and utensils were very clean, the bathroom a bit dated, and the sofa was very uncomfortable, to say the least. It's quite far from the town center, and parking is terrible. The beach is very close."

"I would like to share my experience in case it could help other people avoid the same situation. I booked a night at the Hotel Ayamontinos in Punta Umbría to go to the beach with my mother and asked beforehand about the availability of parking, since the hotel advertises having parking on its website. They informed me that they did not have free spaces for that night, but that there were nearby parking options with vouchers to leave the car overnight. On the day of our arrival, a Saturday in the high season of August, we left the car in a double park to check in and leave our bags in the luggage storage. The receptionist, with an ironic attitude and a laugh, told us to go look for parking. We spent two hours searching in the surroundings and in more remote areas, but we found nothing. When we tried to contact the hotel for help, he simply told us to keep looking and that he couldn't help us with the difference between the different parking areas as he wasn't sure (we asked about the maximum hours that the car could be parked). Afterwards, the phone was constantly busy. My mother, exhausted from searching so much without success, asked me to go back to the hotel and asked the receptionist in person again for help to find parking somewhere else or to see if there was a possibility of cancelling the reservation and getting our money refunded in the situation... His response was, over and over again and laughing, as if we were useless "it's not our responsibility whether they find parking or not." Even when we asked him to guide us with Google Maps to the mentioned locations, his attitude was dismissive, saying in a bad way that he wouldn't help us if we were being ironic (it occurred to me to ask if that exact indication of the address could be his responsibility...). In response to this, after much effort, we found a parking space and were finally able to stop for something to eat and enjoy the afternoon. The next day, I tried to make a complaint to the person who claimed to be the reservations manager (they refused to identify themselves in any way), who showed the same ironic and defiant attitude. My mother was also the target of their mockery. They questioned us, asking how we were going to complain about not finding parking, and with that attitude and given how unpleasant the situation was becoming, we decided not to go ahead with the complaint so we could begin our journey home a little calmer. It is important to note that this review focuses exclusively on the poor treatment received by the reception staff, and not on the hotel facilities. In the middle of the high season in August, when customers pay a considerable amount for their stay, it is unacceptable that the staff does not care or take care of their basic needs, offering any option, however minimal."

"Excellent staff, lovely public areas. Rooms comfortable and clean but dated. Restaurant buffet was very good, plenty of options and good quality food."

"As always, the attention of the girl at the reception... very friendly, she gave us the same apartment as every year, which I really appreciate, about the apartments, clean, with all the utensils you need, large refrigerator, comfortable beds I'm not saying what the apartment is so they don't catch me so much hahaha, just kidding. A 10 for the Leo Deluxe"