"Clean. Good location. At 5th floor no wifi. We were on side above gas station, too loud after 8am."

"Every thing was really good …the hotel service five stars …and the sights are amazing ."

"Our experience at this hotel was extremely disappointing and far below what was advertised. The food was consistently poor — often cold, tasteless, and at times genuinely inedible. Dining felt more like an inconvenience than something to enjoy, which is unacceptable for a hotel claiming a four-star standard. The hotel itself lacked any kind of welcoming or appealing atmosphere. It felt tired and neglected rather than relaxing or comfortable. One of the biggest misrepresentations is the claim that this is a “spa hotel.” In reality, there are no proper spa facilities included. Guests are required to pay £10 per hour, and even then, the sauna and Turkish steam room are so small they only fit two people. The indoor jacuzzi was completely unusable, containing no water and even dead cockroaches — which was frankly shocking. We also had an unpleasant experience in the restaurant where we were told we could not have our own unopened bottle of water at the table and were forced to purchase water from the hotel. This felt unnecessary and overly restrictive. The room itself was not much better. The bed had collapsed at the edge, making it very uncomfortable to sleep. When we raised the issue, we were given a mattress topper, which did nothing to resolve the problem. Overall, this hotel is being marketed as a four-star property, but in our experience, it does not even meet basic two-star standards. I would strongly advise others to be cautious. Looking at online reviews, there appears to be a pattern of very negative feedback followed by clusters of overly positive five-star reviews, which raises concerns about their authenticity. Unfortunately, this stay was a major letdown, and we would not return."