"Excellent place with a great view. Will visit again"

"The best service I’ve had in Switzerland, if not the world. Having lived here and stayed all lots of 5* hotels this really stands out. Too many small details to mention, it was utterly exceptional."

"Overall nice, just a bit far from the center of the turist spots, but ok"

"The location is excellent. Because I have allergies, the carpet was very bad for me. It was old and I think it couldn't be cleaned anymore. Otherwise everything was clean. We had to take my dogs with us unexpectedly because the dog sitter all over suddenly didn't want to take care of my dogs anymore. In your hotel you didn't cause any problems but were just understanding and I appreciate that very much. Otherwise we should have left.   In the restaurant a special table was made for us and my four-legged friends. They were all very sweet and very friendly to my Caisy and Flocky. The service from the restaurant was a 5 plus. We really enjoyed the menu: everything was very good. I have traveled and lived in 5 star plus hotels all over the world my whole life and I know when people give service and are professionals. But the human touch is still very rare. Someone I/we would like to thank especially for her help is Kiara or Ciara. She had the personal, very professional service that you hardly find anymore. I don't know how she did it, but even though it's the time of year when everything is fully booked and everyone is under stress, she made time for all of the customers and still didn't make anyone wait. She saw so many little things and helped with them, not just for us but for all of her customers. I have rarely seen anyone so friendly, helpful and professional. She already knew what the customers needed and took care of it before we even said it. I would like to thank her again for everything she did for us. We both agreed that when we come back to this area, we will come back to you just because of Kiara. (I think that's how you spell it). Kind regards Monique ter Meulen"

"As always, a wonderful experience at this family-run restaurant. The owners are always very welcoming, and the maître d'hôtel, Dirk, is both friendly and professional. The restaurant offers high-quality dishes at affordable prices. The excellent wine list with moderate prices is also noteworthy."

"We had a wonderful stay at Gstaad Palace. The generous double upgrade to a beautiful Alpine Suite was an incredible surprise, but what impressed us most was the attentive, personalized service. After casually mentioning a very specific dessert during check-in, a member of the team arranged for the pastry chef to prepare it especially for us. Every staff member was warm, friendly, and genuinely attentive. A truly memorable experience; we look forward to returning!"

"Adorable cabin like rooms. Restaurant is good. 10 min walk to the ‘city center’ and 15-20 min walk to the train station. Awesome amenities for kids like a little racetrack. I made use of the ping pong table. If you’re into skiing/snowy activities this is the spot to be, because the lift is literally across the hotel. Rooms can be a little loud at night. All in all a great experience for the price. I’d stay here again."

"Charming hotel in the centre of Gstaad with onsite parking. Check in was smooth The rooms are nice and spacious with modern bathrooms and very comfy beds Dinner outside on the terrace was lovely and had the best rosti in many years. Would advise to book the restaurant early as we missed out on our first choice although that was partly down to difficulties in communication (we don't speak German and the person didn't speak good English or French) and somewhat inattentiveness of the front desk person who knew we were deciding but chose to book a table for an outside guest right in front of us"

"What’s there not to love in this wonderful family-run establishment where the guest is their No. 1 priority: engaging and warm welcome; large, quiet room with balcony overlooking rolling green pastures; king-size bed dressed in crisp white linens that assure a good night’s sleep; spacious modern bathroom with 5-star amenities, refreshing cool water pool with a view of the mountains; al fresco fine dining on the semi-circular terrace with guaranteed alpine vista; top chef gourmet cuisine served by attentive and knowledgeable professionals; a wine list beyond belief; copious and varied hot and cold breakfast offerings; beautifully furnished lounge and bar perfect for afternoon tea or a pre-dinner apero; valet day-time shuttle service to Gstaad village (3-minute drive); expert information from Reception staff on hiking and other activities, etc. etc. I didn’t want to leave Le Grand Chalet but, I know I’ll definitely be back, and for longer next time."