The hotel is located in a picturesque forested area of the city, in the valley of "Comfort". The Drama Theatre and St. Nicholas Cathedral are 3 km from the hotel. The train station is 5 km away, and the airport is 30 km away.
Standard, Junior and Superior Junior Suites, as well as a separate cottage are available for accommodation. Each room has a TV with cable channels, a telephone, a refrigerator, a desk, a wardrobe, and a private bathroom with a set of towels for each guest. The cottage has a living and sleeping area, a fireplace, an equipped kitchen, a bathroom and a sauna. Rooms for people with disabilities are available.
There is a cafe on the 3rd floor of the hotel, where a continental breakfast is served in the morning. It offers a library, a ski storage room, and a private parking lot. A children's playground is available for younger guests outdoors. An equipped meeting room is available for organizing business events and seminars.
"My parents and I stayed in a standard family suite. The room was very spacious, featuring a 1.5m bed and a 1.2m bed, which was more than enough for us. Outside the window, we could see charming small wooden cabins, creating a truly whimsical, fairytale atmosphere. The hotel's location was also very easy to find and quite prominent. It's located near a colorful, miniature Canton Tower. The front desk proactively handles temporary residence permits, which are usually available for collection on the second or third day."