Spa hotels in Bai Chay

We had an amazing stay at S Villa Ha Long! The villa is beautifully designed with a modern and cozy vibe, perfectly located just a short walk from the beach. The rooms were spotless, spacious, and fully equipped with everything we needed. The area is peaceful and ideal for relaxing, yet still close to cafes and restaurants. The host was incredibly kind and responsive — we truly felt taken care of. Highly recommended and we’d love to come back!

Loved it the moment we stepped in. Chloe Vu from reception had been most helpful. Love the personalised service for cruise booking & transportation arrangement from concierge Ahn-Tran, very clear information and reply almost instantly. Emily from the restaurant has been endearing. Staff have good knowledge about the hotel, and it’s a smart AI infused hotel (sometimes even too smart!). All room faces the ocean and love that the hotel has its private beach. The hotel is very new (opened Aug 2025), so all staff are very willing to listen to feedback, and escalate info very quickly as case learning, which is encouraging to know. The hotel provide half-board and full-board option (we took the half board), so totally stress free where we should go for dinner after a long day at the cruise! I want to go back almost immediately. Next time I will take the full board option so that I can enjoy this hotel much much more.

The room was genuinely spacious, over 40 square meters. I stayed in a city-view room on the 30th floor, offering an expansive view. It's close to the beach, and the surrounding area is quiet. The elevator requires a key card to access your floor directly, which takes a bit of getting used to. There was an induction cooktop and a washing machine in the room, but we were told they couldn't be used. A particular issue was the hot water, which wasn't continuous; if you showered for too long, it would run out, which I found perplexing. The cleanliness and service were otherwise acceptable.

The hotel is magnificent and pristine. Staff are wonderful and couldn't have been more helpful. I cannot praise them enough for the work they do. We booked an Executive Suite and it was exactly described, very spacious and well appointed. Food and drinks are very reasonably priced. Excursions and airport transfer easily organised by the staff in minutes. Unfortunately our stay coincided with a large Indian wedding which occupied a lot of the hotel. The Bayview buffet restaurant was off limits to non wedding guests meaning breakfast, lunch and dinner buffets were served in the other 2 restaurants and while they were both beautiful places to eat, I felt we were locked out of the ”heart” of the hotel. Certain parts of the hotel grounds were also being used for wedding events and their DJ and music was loud when trying to relax by the pool. However, nothing prepared us for the all-night party that took place last night. Seeing as it was our last evening and we had a 24 hour travel day today, we decided to have an early night. We were initially woken by very loud music well after midnight and it continued ALL night long....the volume reduced slightly just before 6am!!!!!! The hotel is horse-shoe shaped and this event was held outside near the pool so the sound was amplified by the building itself. Certainly not what we signed up for. We feel the hotel should have informed us earlier about the event and at least we could have made an informed decision on whether we wished to stay there or not. I feel we were deceived and didn't really receive the full benefits of this amazing resort.

We stayed at Oakwood Ha Long for two nights as a family of eight and had a very pleasant overall experience. The villa felt luxurious and spacious, making it ideal for a larger family group. The property itself is well maintained and the facilities were impressive — we especially enjoyed the gym, the breakfast spread, and the efficient luggage handling which made check-in and check-out smooth. One area that fell short was the water provision. Each villa (with four rooms) receives only two bottles of water per room per day, and any additional bottles are chargeable. Given the hotel’s five-star positioning and price range, this felt unnecessarily restrictive and not quite in line with expectations for this level of hospitality. Overall, it’s a comfortable and upscale stay with great facilities, but small touches like more generous complimentary water would significantly improve the guest experience.

Absolutely gorgeous, amazing up and coming area, beautiful views and great coffee

Great view great room, spacious and modern. The gym was fantastic, exceeded my expectation. I ordered room service for ox tail soup which was the best I have tasted so far. The only downside is the fridge was leaking water. Other than this everything elsewas working great.

The booking does not include transfer which you need to pay separately. The food served on board is delicious and all are served by course except for lunch on day 2. Drinks (exclude water from water cooler) need to be purchased but the price is reasonable. The tour is fun and the guide/manager share a lot. The staff is very friendly too. They also arranged for surprise e.g. upgrade our room to suite and decoration as it is honeymoon trip. Definitely recommended. As for the transfer, the ride is comfortable but, the driver has attitude problem. If you did not give tip on your journey to halong bay, he will switch off free WiFi n charging port on our return trip.

The first stop in Vietnam, very good. First of all, the front desk guy (Xin) communicates smoothly in Chinese, and he is very nice and enthusiastic! Second, the hotel is non-smoking, which is very friendly to young ladies traveling with children or those who don't like the smell of smoke. Third, the internal facilities of the hotel are reasonably set up, and the supporting facilities have Chinese prompts! The room layout is comfortable! I will consider Royal Halong Hotel next time!

We enjoyed our stay very much! The staff were amazing—so welcoming and helpful. We came as two families with five children and got four rooms. All the rooms were very clean and well equipped. The location is also excellent—very close to the center and to the boats, which made getting around super easy. One thing that really stood out was how accommodating the hotel was with our dietary needs. Since we keep kosher, they kindly let us use their restaurant kitchen to cook our own food. That kind of flexibility and kindness made a huge difference for us.