5-Star Hotels in Qingdao

Qingdao Beer Time Coast Resort Hotel truly exceeded my expectations! The location is superb, close to Golden Beach, and just a short walk to the seaside. The hotel has a distinct beer theme and a fantastic atmosphere. The rooms are clean and tidy, with breathtaking ocean views from the floor-to-ceiling windows. You can enjoy unlimited fresh draft beer in the lobby, and the staff are attentive and thoughtful. Watching the sunrise in the morning and the sunset in the evening, while savoring craft beer with the sea breeze, is incredibly romantic and relaxing. It's perfect for a vacation, highly recommended!

Absolutely loved the Junlan hotel in the ancient town! The decor is incredibly stylish and blends perfectly with the town's atmosphere. From the moment we came up from the underground parking, we could feel the hotel's unique vibe. I really enjoyed the overall design; every corner was picture-perfect. We booked a room with a courtyard, and it was so comfortable. Even though the courtyard walls were high, providing great privacy, it didn't block the sunlight at all, and the kids had a fantastic time playing there! This was definitely the highlight of our Jimo trip.

This was the hotel I was most looking forward to on this trip. I booked it because it was a 5-star resort, hoping to relax with my parents. However, when we drove up to the entrance, there was no one to help with luggage or direct us to parking. The entrance was completely empty. I thought everyone was busy, but once inside the lobby, I saw plenty of staff, yet no one came forward to assist us. This is unheard of in any 5-star hotel I've stayed at. After we went in, my dad asked where the charging stations in the parking lot were, and if they were fast or slow chargers. The staff member couldn't answer any of his questions, saying they'd have to go ask. In the end, we had no choice but to follow the signs and find the parking ourselves. On the bright side, the two rooms we booked could be connected by opening a door to form a single suite, which was a nice experience. Actually, when you approached the staff for something, their attitude was good, but it felt like there were some management issues. For example, after checking out, my mother realized she had left something in the room's refrigerator. I immediately called the front desk, explaining we were driving back to get it and asking if someone could collect the item and leave it at the concierge. The front desk confirmed it was no problem. After driving back to the hotel for about 20 minutes, my mother inquired at the concierge, but the concierge staff had no idea about it. They had to go ask the front desk, and only after getting a confirmation did they go up to the room to retrieve the item. We then waited at the hotel for almost 20 to 30 minutes, which was a very poor experience. Overall, the environment and cleanliness were excellent. The location is in Qingdao's new district, and the surrounding area, plus the sea view terrace, added a lot of points. However, the initial bad experience significantly lowered our overall impression. I hope they can make more improvements. Being able to see the sunrise and sunset over the sea from the room was something I really loved! The breakfast selection was comprehensive and delicious.

True to its Crowne Plaza name, the location is by the sea, and the standard sea-view room offers a comfortable balcony to enjoy the ocean. We booked a two-night stay as part of a package and received two tickets to Sunac Water World and four tickets for Sunac Land, which was incredible value for money. When heading to Sunac Mall, I recommend using the southwest gate; it's more convenient, about 10 RMB away, and Water World is right on the second floor, saving you a long walk. Agatha proactively contacted us beforehand and was available for WeChat communication if we had any questions. She even provided welcome fruit and helped us with a late check-out when we left, so we didn't have to rush to the airport. We arrived just in time – truly thoughtful service, highly commendable! 👍 As a loyal Ctrip customer, I do have a minor piece of feedback: the mattress was too soft, and so were the pillows. This might just be a personal preference, though. Overall, five stars!

I absolutely loved the ambiance of this hotel! The greenery in the hotel courtyard is beautiful, with flowers and trees everywhere. It looks incredibly pleasant and clean, and the air is fresh too. Taking a stroll in the courtyard is just so relaxing – the environment is clearly meticulously maintained! Every staff member was polite, enthusiastic, and discreet, and the rooms were cleaned so well that my stay was incredibly comfortable!

My stay at the Mövenpick Hotel Qingdao West Coast far exceeded my expectations! The room was clean and tidy, and the facilities were well-maintained, making for a very comfortable stay. Annie, a staff member, was incredibly kind and friendly, and responded quickly to any requests. The hotel's location is super convenient for transportation, making it easy to get around, and there are plenty of options for dining, entertainment, and activities nearby. The environment is quiet, perfect for a good night's sleep, and the value for money is excellent. I highly recommend it whether you're visiting the West Coast for leisure or business!

Shirley at the front desk was very proactive; she anticipated our needs by clearly explaining the check-out and invoicing process and guided us to check out during off-peak hours, ensuring a smooth departure on our last day. The room cleanliness was maintained to a high standard. Overall, the service was efficient and thoughtful. I'm leaving a positive review for a perfectly executed stay.

This is the best service I've ever experienced in a hotel in Qingdao. I wasn't feeling well on the day I checked in, and after the front desk staff, Manager April Ma, found out, she provided incredibly thoughtful care and attention over the next three days. Being away from home, I truly felt the warmth of home. The hotel even sent a fruit basket as a gesture of care. I will definitely stay here again.

Our stay at the hotel was overall very pleasant. The hotel itself looks absolutely amazing, it truly feels like staying in a castle, both from the outside and inside. Our room had a beautiful sea view, which created a peaceful and relaxing atmosphere. The breakfast offered a nice variety of options, and the café with its balcony overlooking the sea was a wonderful place to enjoy coffee. The food at the café was also very good. One of the highlights of our stay was the concierge service. The concierge was extremely helpful, polite, and professional. He assisted us many times with our deliveries and always made a great impression. Most of the hotel staff were friendly and welcoming as well. The hotel’s location, away from the city center, is actually a big advantage for those looking for a quiet and relaxing holiday. The beach is not crowded, and the swimming pool is usually peaceful and not busy. However, there are some areas where the hotel could improve. The room cleaning service needs more attention. It wasn't good at all. Some cups at breakfast were also dirty or cracked. The service at the café could be improved as well. When we came to order afternoon tea at around 5 PM, one of the young staff members seemed unhappy and impatient because it was close to the end of his working day. After making a short call, we were told that the kitchen was not answering and that they were no longer working. This experience did not feel very welcoming. Though I understand he really wanted to leave work asap, he could share it with his coworker after we left, not in front of us 🤣 The hotel also has a Japanese restaurant, but the staff could not provide clear information about its opening days or availability. We were told it might be open on Thursday and Friday, but it was not certain. Another concern is the small zoo area. animals appeared to be staying outside in the heat all day. In particular, there was a dog kept in a cage outside during very hot weather (around 35°C), which was concerning and seemed unsuitable for the animal’s comfort.. The beach near the hotel was unfortunately quite dirty, which is something that could be improved. Regarding the swimming pools, the indoor pool felt quite cold, especially with the air conditioning, making it difficult to enjoy with a child when the outdoor weather is too hot. The outdoor pool area also has limited comfortable seating. There are only a few lounge chairs, and adding soft cushions or mats would greatly improve the experience and make the area more relaxing. Overall, we had a nice stay and enjoyed the beautiful atmosphere, views, and peaceful location. The hotel has great potential, and with some improvements in service quality, cleanliness, and facilities, it could become an even better experience for guests.

1. **Facilities**: The hotel facilities are a bit old, which is understandable given the hotel is over ten years old. 2. **Service**: Now, let's talk about the service. With older facilities, the service should be even more attentive. But as an old five-star hotel, the Hilton Golden Beach can be said to have no proactive service awareness at all. First, when I arrived by car on the first night, I couldn't find a parking space above ground. I asked the concierge where the underground parking was, and the staff told me the underground parking was full. I had to park on the side of the road, but then he told me I couldn't park there because a bus would come at 7 AM and block its passage. So I had to get up at 6:30 AM the next day to move my car. On the second day, I barely found an above-ground parking space. On the third day, there were no available above-ground spaces again, so I had to ask about the underground parking. The staff again said it was full. I questioned this, asking if it was full every single day for three days. The staff said they needed to manually lift the gate for the underground parking. It was only when I insisted on parking there that the staff took me to the underground parking. Although the underground parking was indeed not large, at least one-third of the spaces were empty. So, I believe the staff simply didn't want guests to park there because they found it troublesome. Additionally, when taking my child to the outdoor pool, two staff members checked room cards when entering the pool, but there was no place to get towels. Since the staff didn't put a child's bathrobe in my room, my child was cold after swimming. I had to go to the front desk to ask for towels, and then the staff had to go find them and bring them to me. Can't the hotel management improve their proactive service awareness? I don't believe I'm the first person to need a towel at that moment. They can have two people checking room cards, but they can't have two people providing towels for guests? 3. **Breakfast**: The hotel's breakfast can be said to have no Qingdao specialties at all. The variety is limited. The breakfast noodle soup has two broth options, seafood and chicken. For a coastal city, you'd at least expect some shrimp in the seafood noodle soup. The chicken soup didn't even have shredded chicken. It was just noodles, broth, and a few vegetable leaves – this is a five-star bowl of noodle soup. I stayed for four nights, and the fruit selection was the same every day: cantaloupe, pear, apple, peach, dragon fruit. In short, it was about the same quality as a cafeteria. 4. **Hygiene**: Needs improvement. The carpets in public areas were dirty and greasy. The baby chairs in the restaurant were also not clean. At breakfast, while I was waiting for the restaurant staff to clean the table, the placemat wasn't very dirty, so they just flipped it over and told me to continue using it. Well, okay. 5. My stay coincided with the summer vacation and the Beer Festival, and the hotel clearly had limited capacity. 6. Thanks to the staff who took me to the underground parking on the third day.