5-Star Hotels in Makati

The Fairmont, one of Accor's top-tier hotels, despite its age, is meticulously maintained. The room provided six complimentary bottles of water, and upon returning after dinner, turn-down service had been completed with a glass and water by the bedside. Used coffee pods were also replenished – truly 5-star service. Thank you for the birthday cake service as well. The breakfast buffet was fantastic, offering a rich variety of international dishes. I would love to stay here again if I ever visit Manila. The location is excellent too, with a large shopping mall right across the street that includes a supermarket and shops selling Filipino goods, making it easy to buy souvenirs.

I stayed in Horizon Club for 4 nights. The club lounge offered excellent services and food variety. Love the staircase link between 2 floors. The hotel location is excellent. However, the hotel overall are bit dated. . Need renovation. The cleanliness of the carpet in the room need to be improved. Overall, the service, food and staff are excellent, above and beyond Shanghai-la reputation . Again, need major renovation to keep up the competition around Makati area.

All good except WiFi is too weak for continuous connection. No hanger for towel in toilet and not hand towel.