"The room was quite large and comfortable."

"We were treated very poorly by the staff, who were very preoccupied with the event taking place at the hotel. Because of this, guests were not allowed in the restaurant, and worse, before breakfast was even over, they were already removing us from the restaurant. It's truly absurd that this would happen in a supposedly 4-star hotel. THE GUEST ALWAYS COMES FIRST... that's how it should have been..."

"Service , cleanliness and equipment excellent. Overall my stay in your hotel was really fantastic. I felt well around and was best careful. I'm looking forward to my next visit."

"One of the best hotel experiences we’ve ever had, especially the breakfast. It was generous, tasty, and served by the absolute friendliest lady who greeted and treated everybody like they were family. What an extraordinarily professional service. We will be back again just because of the way we were treated at the restaurant. Bravo x 100"

"Super-central, but still quiet. With us communication Super, a few days before again very nice and helpful telephone, the PIN for access + additional pin for bike garage is available on the arrival day by mail. We had app. "North Light", that's app. with garden view in 1.OG. All right. Small kitchen line with refrigerator, and for 2 pers. everything is there. But the main win is simply the bathroom MIT window. Shower backpack wonderfully hot water, and also really enough for 2 "Warm Duches". This leads unfortunately to the only small criticism point, because water pressure/quantity is unfortunately a little small, yet we have felt very well and can recommend it 100% further. Breakfast is optional on request, in the neighbouring hotel Theresientor for 16,- p.P., and also there 100% additional recommendation. Bike space in small garage just next to entrance (Extra PIN code)."

"Please avoid this hotel! I’ll be short… reception lady when we’ve checked in on 10th of August was rude and we felt her discriminatory with us as Easter Europeans ;my Master Card used in whole Germany and Austria during our holiday was rejected; we were accomodated in the historic building and it was a nightmare: rooms dirty ( we had two, one for our daughter) , the sheets were in an uncertain color , under one pillow sheet ( very large comparing with pillow sizes) we found a night butterfly dead since some time, half day we did not had hot water due to a mistake of a employee . No specialized personnel to help/solve. They tried by video call with the breakfast personnel ( one nice girl) to solve the plumbing issue.Live from under the bathroom sink… Incredible! In the room was very hot (28-30 degrees) and it was fitted just with a very noisy fan ( could not slept with this on). The room was a total kitsch with a plastic- glass bathroom in the middle of the room fitted with an oudated whirpool tube …. A decent shower ? Real challange! I will hardly consider this room a 2 stars . Forgot to mention that the paid tariff was for minimum 5 stars superior due to booking during Gaubudenvolkfest ( excellent festival!!!). For almost four hundreds euros /night ( just for our room) we paid also the hotel parking 10 euros/ day.No free coffee or free water in the rooms. Unbeliavable! And I could continue…It was the worst and most expensive accomodation in years for the ‘services’ provided. If somebody will insist to book at Villa Boutique, at least to refuse the rooms in the historical building. Maybe main building is okay… I’ m wondering what are the german standards giving 4 stars to a 2 stars ,at best, building/ hotel? Thank you all for reading!"