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Posted on Aug 26, 2024
Anonymous User
I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
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Price per night from:AED 263
Posted on Aug 3, 2024
Diana
Excellent hotel in the center of the old city. There are all amenities nearby - shops, cafes, souvenir shops. Good breakfast and incredible view by the pool 😍
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Price per night from:AED 228
Posted on Jul 18, 2025
Razumnaia Kseniia
A chic hotel right in the center of the events. We had a huge room with ocean view and port, with a large balcony. The only one it was called the name of the famous slave trader, Typu Type. I didn't understand why, it was embarrassing.
And the rest of the hotel is beautiful. Very interesting. The artifacts that are full of the hotel - you can consider for a long time. There is a swimming pool and even a fountain. The windows are glamorous.
The location is also excellent. Near the night market, which is a bright sight, Mercury House in 7 minutes walk, the house of miracles and the old fort is also very close.
I definitely recommend this hotel
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Price per night from:AED 217
Posted on Nov 17, 2025
Guest User
Great location in Stonetown. The hotel room was clean and modern. The breakfast buffet was great. Areas for improvement is the average service at the hotel. Room AC wasn’t cooling the room well and front desk said they didn’t have any alternative rooms that night. Plumbing issue was not addressed promptly when brought up with the front desk. All day dining room service ends early 10pm and there are no places to buy any food if you wake up with a case of the munchies
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Price per night from:AED 457
Posted on Feb 11, 2025
Guest User
Lovely hotel, room was very clean and bed was comfortable. Staff were very friendly. My safari was cancelled and the staff provided other tour options, many thanks for that!
There is no phone in the room, I'd like to suggest even having a pager in the room would be helpful. Also no wifi in the room I think that should be an option.
The food was great and I enjoyed my stay, would definitely recommend!
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Price per night from:AED 483
Posted on Jan 29, 2025
Vladislav
В целом неплохой отель, расположенный в центре старого города. Если у Вас с собой много багажа, то будьте готовы к тому, что такси не сможет подъехать непосредственно к отелю, так как улица на которой расположен отель является пешеходной. Пешком от ближайшей возможной остановки такси нужно будет идти около 50 метров. Завтрак по типу ”швецкий стол”. Комфортные матрасы и подушки. В ванной есть халаты и полотенце для ног. Душевая/туалет были чистыми с новой сантехникой. В номере также есть телевизор.
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Price per night from:AED 441
Posted on Jul 21, 2024
Guest User
The hygiene is very average. The bed feels unwashed. There are unknown hairs on the sheets. If you stay here, it is recommended to bring a disposable three-piece suit. You have to bring your own towels. They only provide a bed and a place to shower. There are a lot of flies in the dining area, and the beach behind is full of garbage and seaweed.
The service is very good, whether it is the front desk or the restaurant staff. The eggs for breakfast are not bad, and there are a few kittens.
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Price per night from:AED 216