Centurion Hotels in Tokyo

Centurion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a ”Casual Double Bed,” but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay. The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable.

Every time I go out, I pass by the front desk, and the staff always greets me, which I feel a little embarrassed about. I used the hotel for business, so I can't comment on the accommodation, but the location was good, the room was spacious, and it was convenient.

The Location is excellent. Just a few minutes walk to train station and from there can go to many other line station. Many shops around the area. 7-11 is just next to the hotel. Staff at the reception are friendly and approachable ( Ms Liliya, Ms Chen and Mr Aun and other staff that I didn't get name). The triple cabin room are just nice for 3 paxs and 3 lugguages and I willl return again.

I advise to stop, especially for couples without children. The location is in the center, a little far from the metro station, but there are a lot of restaurants and cafes.

Extremely convenient location to multiple lines of subway/train. The hotel sits in the middle of a neighborhood of restaurants. Staff were friendly, helpful, and spoke English. The department store integrated with the subway station is an excellent place to pickup drugstore items at equal or lower prices. Even though I find the carpet in our room could be cleaner, the multi-purpose air filter makes the stay more comfortable than other hotels with cleaner carpet. Would stay there again.

Every time I go to Tokyo, I always stay at this hostel because the location is super close to the station. There are lots of street food options and 7/11s around, plus they have a washing machine, dryer, and best of all, a sauna! 🤩

The location is super convenient; as soon as you step out of the hotel, you're surrounded by all sorts of restaurants and convenience stores. The room itself was very clean and comfortable, well-equipped too. The staff were really friendly and helpful, always ready to answer any questions. Highly recommend this place, I'd definitely come back!

This place is essentially like a bathhouse or hot spring spa back home, the kind where you pay 39-79 RMB for unlimited soaking. The difference is, their bunks aren't first-come, first-served; you need to register for one. Anyone who's spent a night at a bathhouse knows that how well you sleep entirely depends on the people around you. I had bad luck this time – two people nearby were snoring, so I barely slept all night. Otherwise, just imagine it's a hot spring spa. If you've never been, a 39-RMB experience will give you the idea. Overall, it's actually pretty good. I booked a bunk on the second floor, which requires a password to enter. The showers and toilets are shared but in multiple private rooms. There are several rows of tables in the common area, so you can bring your laptop and continue working if you need to. If you enjoy soaking, the baths on the fourth floor are also nice. The location is indeed unbeatable. It's very close to Ueno-Okachimachi Station and Ueno isn't far either, making it a lively and bustling area. Plus, the outside noise doesn't bother you inside. I'd recommend it to anyone who needs early morning transport or plans to stay out late in Ueno. Just bring earplugs. For photos, look at others' – I only have one quick snap from a QQ group chat where I was complaining.