"The hotel is blessed with the most amazing natural setting high in the hills with a beautiful vista down to the Aegean – you’d be hard pressed to find a better view in Tinos! The hotel itself has been beautifully designed to match its natural surroundings; the room was spacious and clean. However, the service did not match the 5* location and given the hotel’s price point I think they need to do a lot better on this front if they want to succeed in making the hotel a luxury option in Tinos. A couple of observations: - A complimentary bottle of water was provided on arrival in your room – this was never replenished during our 5 night stay. - Service around the pool area was practically non-existent (you had to go looking for waiting staff if you wanted a drink). - The lamps which created the mood lighting next to our table were removed mid-dinner service and taken upstairs for a private function. - We struggled to arrange car hire and when I contacted the hotel prior to our arrival they just provided me with the telephone number of their preferred supplier. Again, given the price point of the hotel and fact its targeting the luxury market, you’d expect them to be of more assistance in arranging this. - One evening we ordered drinks after returning from dinner to enjoy on our balcony. We had to stand in middle of restaurant to wait for them – if there is no lounge / bar area then they should be better equipped to provide room service. Operationally, the hotel was operated as a restaurant and not as a hotel. The hotel has huge potential but they do need to address these operational issues if they wish to succeed in the luxury market."