Thalazur Bandol Ile Rousse - Hôtel & Spa

"Beautiful very clean a dream"

Terre Blanche Hotel Spa Golf Resort

"Facilities good. Service non existent. The room (we were in a villa) was a very good layout for a family. Lots of space for luggage. We looked from our terrace onto beautiful woodland and the golf course. The price for these facilities is reasonable, particularly as the kids club is included and seemed well equipped (our 6 year old was happy). However, the resort is big. It is a 15-20 minute wait for a golf cart to take you to breakfast etc and the walk was too far in the heat for a child. This became boring, particularly as it required repeat calls to ask the buggies to come. If we passed a buggy on our walk, no one would say hello or offer a ride. There is no food service by the pool - not even a small snack. And the pool restaurant rigidly serves food until 3pm only. After 5pm, you must choose between 1 formal restaurant or room service - and this is a very limited menu. We accidentally left a pool toy one evening and returned the next morning to ask for it. We were just told ‘not here’. No help, no effort to help us look. There are no food or spa menus in the room. Everything is by QR code and even then, there’s no list of activities. I think one is just supposed to somehow know what’s available! We went to the spa and were simply told there’s no availability for any massages for the duration of our stay. Again, no apology, no attempt to help us. This was an important component of our holiday requirement. Small things, but they accumulate to leave us feeling that guests are an inconvenience to the resort! There is no feeling of a 5 star hotel beyond the facilities. Every request seemed too difficult (we asked if we could accompany our child to kids club on the first morning, to see where it was and to reassure her. We were told ok but you have to get back yourself, we will not provide a buggy (it’s a 20 minute walk from the hotel). We waited at the concierge desk for 10 minutes whilst we were completely ignored. The check out is online. The check in is online. The food is ordered online. Everything seems designed to create minimum effort for the employees and maximum friction for the guests. The fact that the hotel has only responded to positive reviews just underlines my point. There really is no desire to improve. Such a shame as a cultural change and some staff training (some of the juniors tried their best) could transform this place to a lovely experience."

L'Hôtel & Spa du Castellet

"Overall, the value for money was very average. I was disappointed by the reception as I had to wait until 4:50 PM for a room that wasn't ready, even though we were supposed to arrive at 4 PM. However, the room itself was very beautiful and spacious. The gourmet meal wasn't up to the standard of other 3-Michelin-starred restaurants I'm used to."

Villa Cosy Hotel and Spa

"We had a wonderful time at Villa Cosy Hotel en Spa. We spent a few days with our entire family and enjoyed every single moment of our stay. The property is beautiful, the rooms are wonderful and the breakfast is excellent. What truly made our stay special was the exceptionally warm and personal service from the entire team. They anticipated every detail and consistently exceeded our expectations. We felt genuinely cared for throughout our whole stay. We will definitely be back and highly recommend Villa Cosy to anyone looking for a truly warm and special experience! Thank you again for an unforgettable stay. ❤️"

Adonis le Castellet

"The hotel is clean and very recently it has a beautiful swimming pool. The staff is at the small care and available. It is setting the small tracas immediately. Thanks to the day and night team. The breakfast is also high in a excellent environment."

Les Hauts du Peireguier

Eden Rose Grand Hotel, BW Premier Collection

"A unique establishment with great potential and an exceptional location, the view is indeed breathtaking from the terrace and the infinity pool among others. Some members of the staff are just extraordinary with a sense of service and the desire to satisfy ++++ rare (Carla, Valentin, Annick, Mireille..) Bravo and thank you The cleanliness of the rooms over the week we stayed can be improved! Air conditioning a little noisy at night Parasol on the terrace very stylish but not effective for lunch in the shade, it's a shame! A gym and a ping pong table for example to diversify the activities offered in addition to the swimming pool would be an additional asset for guests staying several days."

Lou Calen

"Excellent; location, staff, food, room, pools, as good a hotel as I have ever stayed in. All round a brilliant place to stay"

Ibis Hyères Plage Thalassa

"Very beautiful hotel with small care staff. Hyper pleasant stay despite the weather .... It is nice to have a spa and swimming pool. Thanks to the team"

Golf Hôtel de Valescure & Spa Nuxe

"The hotel is very comfortable and comfortable."

Garrigae Domaine de l'Esterel - Piscine & Spa Cinq Mondes

"The photos speak for themselves, everything was dirty, the carpet was filthy, the bed had hair, the dust wasn't cleaned, the toilet was dirty. Refused room service, cocktail hour, I had to make myself heard, I was told someone would come by x3, we didn't see anyone, in the end the woman at the reception had to come by herself, no slippers, "out of stock," no towel change, I had to go downstairs, in short, never again. We wanted to leave as soon as we arrived, ashamed... The only good thing was the restaurant and pool... It's a shame this stay was a trial, I would have lost a lot of money later, customers lost."

Hôtel Club la Font des Horts

"The hotel offers a spacious terrace with beautiful views of the sea and the surroundings."