""A huge thank you to Federico, the night auditor! He was incredibly friendly, professional, and efficient. He handled our early morning checkout perfectly, making the start of our journey stress-free and pleasant. Exceptional service!""

"Location, service, courtesy, breakfast: all perfect. The hotel is managed with rare garb. Recommended, really."

"Traditional hotel in a former monastery. Friendly staff that speaks several languages. Rooms are spacious and comfortable, although a bit outdated. In house restaurant is a good alternative for dinner, but the breakfast is disappointing. Be aware of the location as it is a little removed from the city center."

"It was very close to the city, the staff was kind and good. Breakfast was self, but coffee was ordered and made! I asked him about the city and he told me!"

"prices from 3/4 star hotels and rooms in a dilapidated house for students with pocket money. We escaped despite paying for the night. The ban on car entry is inconvenient (luggage must be carried by hand for a good distance, if you are lucky to find a place in the paid car park)"

"Honestly, this stay was a major disappointment, especially considering how the property presents itself: peace, relaxation, carefree отдых, and EV charging availability. The area itself offers plenty of accommodation options, so we chose this hotel very deliberately for three specific reasons: we were traveling with a dog, we wanted reliable EV charging, and we wanted to avoid wasting time during our trip searching for chargers or waiting around instead of actually relaxing. Unfortunately, we were not able to use the EV charging at all. The charger is not located in the parking area, but by the side of the road next to an unmaintained field. The staff did not really know how it worked, and it was clearly poorly maintained. One charger was completely non-functional, while the other was physically difficult to access. On top of that, the cable insulation was damaged, which is especially concerning for an electrical charging station. Both charging connectors were dirty and clogged, making the entire setup feel neglected and potentially unsafe. In the end, we had to drive to a nearby village to charge the car and spent almost an hour sitting in a supermarket parking lot — exactly the kind of experience we were trying to avoid by choosing this hotel. An even more frustrating issue was the handling of an external event hosted by the hotel on Sunday from 12:30 PM until around 6 PM. Around 40–50 adults and many children essentially took over the entire property. The pool area, which paying guests would normally use for relaxation, became completely unusable because of constant shouting, running around, and unsupervised children. The truly unacceptable part was that later the children also reached the guest room level and occupied the private terrace belonging to our room, including the seating area and table. Wet clothes were hung over the railing near our terrace, while we could not even comfortably use the private outdoor space we had paid for. To be clear: the issue is not the presence of children itself. The problem is that a hotel advertising tranquility and exclusive relaxation failed to properly manage or organize the external event guests, clearly at the expense of paying hotel guests. The payment and billing process on the day of departure was also extremely unpleasant. The so-called “detailed bill” consisted of a few handwritten notes the waiters had been scribbling on pieces of paper over several days. The charges were completely impossible to follow, and there was no clear way to verify whether every item actually belonged to our consumption. This was especially concerning considering the final bill amounted to €556 for only two dinners and a few drinks. For a property in this category, a far more professional and transparent billing system should be expected. The surroundings are genuinely beautiful, but unfortunately the service quality and overall organization were far below the standard we expected."

"Let's start from what seems like a secondary detail: the light from the wall lamps at the head of the bed is sufficiently strong and well directed. Not the death lights that many hotels, even excellent ones, inexplicably set up. Ah, what a joy to be able to read without ruining your eyesight! Then: very convenient parking, excellent breakfast both sweet and savory, kind and cooperative owner and staff, tranquility, atmosphere, pleasant and spacious room, anatomical mattress (but with the possibility of an additional layer for those who prefer it softer), proximity to the city center , abundance of information and useful materials for visits and excursions, excellent quality-price ratio. Furthermore, it was the "patron" who suggested the restaurant where to dine and where we had a wonderful dinner all three evenings. We wish you happy continuation and hope to have the opportunity to return."

"Great location near shopping, restaurants, the Etruscan Arch, and the La Dogana parking garage. Attractively decorated. The room was comfortable and well laid out…we even had our own sort of "movie theater" due to the TV placement. The bed was comfortable, the area was quiet at night, and the shower was a nice size. The breakfast buffet offered many choices and they had thought of everything travelers might want (for example, both salted and unsalted butter; still and sparkling water; etc.) The only downside was that some rooms are halfway between the main floors (hard to explain) and require taking extra stairs. If you have trouble with stairs, try to avoid those rooms."

"Our stay at Villa Sensano was beautiful! The views were spectacular! The accommodations were so lovely! It had everything we needed. The hosts were most helpful with anything we needed from tours, places to eat and cities to visit. She made us the yummiest croissants we have ever eaten! Would definitely return!!"