Hotels in Washington County

"It was not very tasty early, and the breakfast for foreigners was not very demanding. The room was quite big, the bed was big, the environment was good, the health was good, the overall feeling was good, it was a good experience."

"The hotel was okay, it met standards but there were many small things that made our stay feel less perfect. Upon check in the room was very spacious for a double queen bed room, and bathroom spacious as well. The amenities are lacking a bit, in the bathroom it was just minimal 1 makeup remover wipe and a shower cap and hand soap. It comes with shampoo, conditioner, and body wash but our conditioner was out and stayed empty for 2 days (as I thought the cleaners might notice and refill), until I requested front desk to refill it. In terms of cleanliness some of the towels had some minor stains and the bathroom had rust and brown stains in the bathtub so it didn’t feel super clean. The worst part was that when I entered the hotel the sheets were soooooo pilly and rough, they didn’t feel soft and welcoming as a hotel should have. Those sheets should’ve been thrown out years ago, I wouldn’t even keep sheets like that at my own house they were so worn down, bumpy, and uncomfortable, I asked front desk the next morning if I could please have them changed and got a very sassy and rude response that “usually requests like this should come in before 9AM and it’s not guaranteed that they can be changed” (I requested this around 10AM before the cleaners had even appeared on my floor). I found this response extremely off putting and inhospitable, since it’s not like I caused the sheets to be rough and uncomfortable and was simply making a request to make my stay better and more comfortable, and I also requested it very kindly and didn’t rush them to do anything- just by end of day or the next day so I wouldn’t have to sleep on rough uncomfortable sheets the entire 5 days I was there. They ended up changing them but I didn’t appreciate that kind of reply. 2 days after, the cleaners left their dirty rags, some random extra pillowcases on random surfaces by my personal items on the desk and night side table, It was very careless and unprofessional and who knows where the dirty rags have been, and where those random pillowcases came from if they were clean or not, next to my personal items. They also didn’t finish cleaning the bathroom and there were missing towels and didn’t finish taking the dirty towels out. Moving on, the location was okay but one of the farther hotels from the Zion National Park entrance in the town, I did like the pool and the restaurants nearby. Lastly, for the complimentary breakfast it was basic but good and I appreciated having that every morning before we left for our adventures."

"We booked a King room through Trip.com. However, when we arrived, the Hotel informed us that we booked a Standard Room and gave us a two queen room. We showed them our Trip.com booking confirmation and they simply said we should book directly through the hotel. They refused to address the issue, offer a compromise/solution or even to apologize for the mix-up. Customer service was absolutely horrible. Needless to stay, I will never stay at a Holiday Inn again. Our trip was extended and we booked with a Marriott for our additional nights. They treated us like valued customers and made us feel we were the only ones staying in the hotel. Holiday Inn could learn from other hotels."

"Temporary passing by for one night, the location is convenient, get off the highway. The room is OK, the area is quite large, the bedding is comfortable. But the elevator was broken, the cockroach could carry the luggage upstairs, the elevator was not repaired the next day, and the notice posted felt like it was broken for more than a day."

"The sanitation is quite clean. The breakfast is good. The service is quite good. The facilities are old and the toilets are small. It is very convenient to go to the state park. The scenery is very good. I will consider this hotel next time."

"The hotel located in a very good location, the staffs are super friendly, walking distance to restaurants, grocery stores and not too far to the Zion National Park entrance and especially I am entering to the National Park by shuttle the bus stop just right in front of the hotel very convenient highly recommended"

"I got a $47 a night price so I can’t complain too much. The amenities for the kids is great-pool, hot tub, basket ball court, mini golf. The building shows its age but that doesn’t bother me staying at a place if it is clean. The bed was clean and comfortable enough. My main and only complaint was the towels. The entire point of white hotel towels is you can bleach them and people can see they are clean. The towels were so old they don’t bleach the dirt out anymore and they are still using them or their washing facilities don’t work. Why? This is an easy fix and they felt too gross to use for me. All 3 wash cloths were dingy looking and one had a clear lipstick mark on it that hadn’t washed out. Of the three towels I got only one looked clean enough to use. People can be ok with an aging building Red Lion if things are clean. This is an easy fix. I might stay here again at that deal, but it’s a definite maybe."

"This is our third time staying here. The place is clean, new, and well staffed. The breakfast is great."

"Very nice and clean. Looks new and modern. Rooms and Bathroom clean and modern. Breakfast was ok. WiFi didn’t work for any of us."

"The staff are very polite and always smile, the room is clean and comfortable, and the hot water in the shower is very good. There are burgers for breakfast, which are very good. However, it is more than 20 miles away from Zion Park. When I arrived in the afternoon, I was too lazy to go to Zion to watch the sunset. Instead, I went to the laundromat, which was only 400 meters away. The Mexican restaurant next to it was very delicious. But it's also because it's a little further away and the house prices are much cheaper."