"The experience feels okay"

"The staff at the hotel were very pleasant. The rooms needed upgrading. The hotel seemed to have a new section and an old section. We along with two our other 2 couples were housed in the old part. Why???? The safe in the room did not lock. The table in-front of the sofa had paint peeling and scuffed off. It needed to be replaced badly. The door on the wardrobe was missing . The hinges exposed. Who removed the door? Who wants to see their cloths hanging in-front of you while watching TV? Thermosat hanging on wall inoperative to control a/c. Why have it there if not working. I could go on, but why. Last thing, this hotel seems to be a place maybe the government is housing new immigrants . Adults and kids everywhere . They definitely were not tourist type overnighters. This made us along with others very uncomfortable. It made us feel like we were not at a hotel, but maybe a housing centre or detention centre. ????? This is not up to the Wyndham standards I am sure. I wonder if they know. ????? We will not stay there in the future. Does Trip.com know what they are booking?"

"The room is clean, well-equipped and well-decorated!"