"The hotel experience was great! The room was super spacious and even had an oxygen concentrator to help with altitude sickness. The location is really convenient; you can see the salt lake right from the room. It's only a 7-minute drive to Chaka Salt Lake. They also gave us complimentary yogurt and a small gift. There are plenty of dining options downstairs, plus a Mixue Ice Cream & Tea and a Luckin Coffee nearby. The service was thoughtful, and the bedding was comfortable. I highly recommend staying here when you visit Chaka!"

"The location is outside of Chaka Town, a bit remote, but with a view of Chaka Lake. I felt a bit of altitude sickness in the middle of the night, so I asked the hotel about it. They patiently explained that they had more than a dozen oxygen concentrators, but they were already being used by guests that day. Therefore, if you're feeling altitude sickness, it's best to bring your own medication and oxygen tanks to avoid any discomfort."

"This hotel is quite close to Chaka Salt Lake and is considered one of the larger hotels around the scenic area. The hygiene was satisfactory, but the bathroom door opens directly to the bed with no obstruction, which was a bit awkward. Also, the breakfast was a bit lacking. However, the service was very good; they provided complimentary fruit, yogurt, and a small gift."

"1. The room was new, but there was a slight smell when I first entered, which disappeared after opening the window. On June 16th, they upgraded me to a room with diffused oxygen during check-in. The receptionist was a slightly overweight man, and I was very grateful. 2. The breakfast selection was very limited. If breakfast isn't included in the room, there's no need to buy it separately. How limited was it? The noodle stall only had one type of food. I ate there for three days, and it was either noodles or rice noodles – this is the first time I've encountered this at this price point. The coffee was only black; there was no latte. You had to add milk yourself for latte, and they couldn't froth it, even though the coffee machine has a latte function. There were eight stir-fried dishes (including boiled eggs, but no fried eggs). The stir-fried noodles were dry and hard, while the stir-fried vegetables were okay. The Chinese steamed pastries were acceptable, but the four Western pastries were all rock hard. 1. Juice was not available; only plain water, powdered soy milk, and milk were offered. 2. Although it was advertised as non-smoking, the lobby, elevators, and guest room corridors were filled with the smell of smoke. Even in the bathrooms, the smell could be detected from other rooms. Those with rhinitis or allergies should be aware that this hotel is not recommended for those who cannot tolerate the smell of smoke. The frequency of the smoke smell was higher than in other non-smoking hotels I've stayed in (this is based solely on my personal experience). I raised this issue with the female manager at the front desk, who said that smoking was not prohibited in public areas and only in some rooms. However, Qunar clearly stated that all room types were non-smoking. When I presented her with the evidence, she couldn't explain why Qunar stated this. (Note: I booked my first two nights through Qunar, where all room types were listed as non-smoking, not partially non-smoking.) 3. On June 17th, I booked another night on Ctrip for June 18th. This extended stay was in a family room with diffused oxygen, not the standard family room I mistakenly booked on Qunar. I checked in at the front desk on June 17th, and they informed me it was complete, without mentioning that I needed to go back to the front desk to refresh my room card on June 18th. However, when I returned to my room on the evening of June 18th, I found that the room card wouldn't open the door, meaning I had to go back downstairs to re-register after driving all day. When I extended my stay on June 17th, I informed the front desk that I didn't need cleaning. The front desk replied, "So you don't need cleaning tomorrow?" I said, "Yes." The "Do Not Disturb" light in the room was also on. But when I returned to my room on the evening of June 18th, I found that it hadn't been done as I requested. I figured not needing cleaning wouldn't be that difficult. I called to report this that evening, but the front desk staff on duty said they didn't know and would get back to me the next day. However, the next day, when I checked out, they didn't give me any response unless I brought it up. When I asked about the outcome, there was nothing. They brought in a female manager who made numerous excuses, saying she didn't know, and told me to leave and they would verify it via WeChat. I demanded it be resolved on the spot because I didn't have time to deal with these things while traveling. After they reviewed the security footage, they had nothing to say, and the front desk staff who handled it said they didn't remember. My request was a refund of 300 yuan, but they said they could only refund 100 yuan and wouldn't allow any reviews, claiming there was no actual loss. I said I would write an honest review, praising the good parts, but the female manager refused, insisting on no reviews. I couldn't accept this, so I refused the 100 yuan refund and no-review offer and ultimately chose to write an honest review. The average price is over 400 yuan per night, which isn't cheap, especially since it's not peak season and occupancy isn't high. However, the breakfast and service were far below expectations. I extended my stay simply because I was going to Hala Lake but didn't want to stay at Tianjun. Also, the male receptionist was helpful when I checked in on the 16th, which made me think the service wouldn't be too bad, but I was wrong. Choose carefully. Compared to other similar establishments at this price point outside of peak season, it's simply unacceptable."

"The hotel has parking, which is convenient, but charging is quite expensive. The room rate is high, and the room itself is a bit cramped. When checking in, they gave my child a salt sculpture. The nightstand corners are extremely sharp; my child bumped their head and got a bump, which was very dangerous. The breakfast was decent, but it's priced like a star-rated hotel without the star-rated facilities."

"A cost-effective hotel next to Chaka Salt Lake. The restaurant next to the hotel is also good."

"The hotel was much better than I expected. The staff were very friendly, and the room was clean and spacious. There was even an oxygen diffuser in the room, which was perfect for someone like me who is prone to altitude sickness. I slept very well and didn't experience any symptoms at all. The hotel also gave me a welcome gift—yak milk yogurt. It was excellent, and it was my first time trying it. What impressed me the most was the bathroom. The toilet was fully automatic with a built-in bidet, so I hardly needed to use toilet paper. If I visit Chaka again in the future, I will definitely stay here again."

"This was a very comfortable stay after Chaka salt lake..the room was clean and was well equipped with everything for a comfortable stay. Breakfast was decent too. There are 2 restaurants nearby. Sichuan and ******* cuisine respectively."

"Over-the-top staff. Friendly room-ladies and the two receptionists helped me with the bus to return to Xining. Rooms are clean and comfortable, top value for price. Merci !"