"The room was exceptionally clean, and the bed was very comfortable. The location is excellent, and the front desk staff were very friendly and helpful. I highly recommend the breakfast too!"

"The most fortunate thing about this trip was choosing the right hotel! From the warm smiles at the front desk to the thoughtful welcome fruit in the room, everything warmed my heart. The room was clean and bright, and the bedding was as soft as a cloud. I had a wonderful sleep. The breakfast was extensive, with both Chinese and Western dishes, and you could also try local specialties. The surrounding area is convenient, with attractions, shopping, and restaurants all nearby. I will definitely stay here again next time I'm in the area!"

"I booked two rooms and arrived at the hotel around 6:30 PM, only to be told they weren't ready yet. When I asked how much longer it would take, they said about an hour, which is ridiculous. Even if the hotel was fully booked the night before, does it really take seven hours to clean? I don't understand. The front desk attendant then spent a long time searching on the computer to find two rooms that weren't too far apart – she really worked hard. After finally checking in, another frustrating incident occurred: the luggage the bellhop helped my elderly parents with had gone missing. We had to review surveillance footage and search for it. I can't believe a well-established hotel chain would make such a basic mistake. On the positive side, the hotel's location is excellent, and the bonfire party was fantastic. If it weren't for those bizarre experiences, I would definitely recommend it to my friends. P.S. The shower in room 1442 has a slight leak; you might want to check it out."

"Highly recommend the Xinyuan People's Square Licheng Hotel! We specifically chose this hotel after driving through the Duku Highway, and it was the most comfortable stop on our entire Yili loop trip. The location is excellent, just a few minutes' walk to People's Square. Downstairs, you'll find supermarkets, night markets, and restaurants, making it super convenient for a late-night snack. They have a free parking lot, perfect for SUVs, which is a huge plus for road trippers. The hotel opened in 2026, so everything is brand new. The entire room is equipped with XiaoDu smart controls, so you can control the lights and curtains with your voice. It also has a smart toilet, and the high-floor rooms with floor-to-ceiling windows offer distant mountain views. The cleanliness is impeccable; there's no dust even in the corners, the bedding is soft and clean, and the soundproofing is excellent. Our street-facing room was completely quiet at night, allowing us to get a wonderfully restful sleep after our long journey. The amenities are top-notch: a self-service laundry room with a dryer, perfect for getting dirty clothes clean and dry after mountain drives; a 24-hour gym; and robot delivery service. Even arriving late at night, check-in was smooth, and the front desk staff were gentle and attentive. They even proactively offered tips for touring Nalat Grassland. Breakfast features Xinjiang specialties, including milk tea, baursak, hot dishes, and pastries – perfect for a hearty meal before heading out to explore the grasslands. The hotel can also host group meals and conferences, making it suitable for family trips, self-driving groups, or business travelers. It's definitely the top choice when visiting Xinyuan!"

"I was a little worried after reading some online reviews, but when I opened the room door, I was pleasantly surprised. The room was spacious, and the wallpaper and murals were quite unique. Despite it being the off-season, the hotel service was still excellent. Breakfast was delivered to the room, and the selection was plentiful. The location is superb; the visitor center is just around the corner."

"The most satisfying stay we had in Narat! The butler team provided attentive service throughout, and the room's amenities were top-notch, with a Dyson hairdryer adding a luxurious touch. Breakfast featured freshly squeezed milk and freshly baked naan that smelled amazing. The restaurant chef's cooking was excellent, and the hot pot's beef and lamb were fresh and free of any ***** smell. The hotel is right next to a stunning grassland, and they even helped us get tickets for a self-drive tour. The evening band performance created a fantastic atmosphere. Definitely worth another visit!"

"The hotel is very new and clean with cute decorations. The bed was very comfortable. Latge public space. Friendly staffs in cute uniform too. The room has lavender pouch. Overall was great."

"Facilities: very new, very good Hygienic: very clean Environment: Very nice Service: Pretty good This hotel must give a very good review. I have been in Xinjiang for ten days. I have lived in many stores in Beijiang. This is the best experience. This store is newly opened, the equipment is very new, the room is very clean, the actual environment is the same as in the picture. There are also plenty of parking spaces, and there are some supermarket convenience stores nearby and places to eat. The charging pile is being installed in the yard, and it can be charged later, which is more convenient. The most praiseworthy thing is the service of this hotel. After we checked in, there was no breakfast, and then the front desk lady gave us two breakfasts. The breakfast here is also delicious, there is also freshly ground coffee, coffee is fragrant. I asked the restaurant lady about the nearby specialty store. It is a local supermarket with many types and affordable prices. Before leaving, the front desk also sent a gift 🎁 with hand cream, earplugs, sachets, and wipes. Really super intimate, I highly recommend everyone to live"

"It was really not good. The elevator took forever to arrive, the service phone was unreachable (there was only one button, and no one answered when pressed), the showerhead design was inhumane (you could only adjust the temperature through the water after turning it on once), the renovation smell was quite strong, the sink leaked behind it and was right next to the bed, and the breakfast was very monotonous. Most importantly, the service was terrible; the staff seemed clueless, but thinking about it, they probably couldn't solve the problems mentioned above either."