"Very nice hotel, well maintained and well managed. It has an authentic charm. Their rooms and suites are spacious, some have a small balcony overlooking the city. The staff very friendly and professional. The food is nice. Its a lively hotel! The only issue, If you have kids and need an extra bed, it is like the camping one (not recommended, very unconfortable, not suitable for kids nor for adults). "

"BE CAREFUL WHEN LOOKING FOR A PLACE IN ZAHLE, Lebanon. THIS WAS DISGUSTING. ************* WE LEFT. This was an absolutely filthy room with stains all over the pillowcases and blankets. this is more like a place to take someone for a few hours. 🤢 When I spoke to the woman at reception yesterday to give her a courtesy of letting them know we were checking in late, she was extremely rude, having the audacity to ask me in arabic, in a rude tone, why we canceled one night and are only staying one evening instead of two. She then told me, in Arabic, I wish you would change the date of your stay. 😳 ***. Seriously!? The only thing that was good was the gentleman, Joseph who was extremely kind and courteous, helping us to find the location because it’s difficult to find and not very clear. Understanding our plight, trying to get us to stay. Tfeh. Would you put your head on these pillows or cover your body with that blanket. According to the rude woman on the phone, it was sooooo clean and spotless. Doesn’t say much about her level of cleanliness, I guess. I’ve used ********** all over the world and have never had anyone speak to me in the manner this woman did and I’ve never seen a hotel ever booked be this disgusting 🤮"

"All was very good! The place is beautiful, clean and well maintained. We enjoyed our stay very much. Just a little point to improve: breakfast service was a little slow. But apart from that, everything was perfect. Thank you for the warm welcome !"

"Super hotel, well located in the centre of Zahle. This very sympathetic and welcome staff. Thank you very much to Marie and Josette for their welcome! Clean and spacious room even if the deco is to be refreshing. In short, you will not miss anything in this hotel :)"