"Mr. Director, We have just stayed 2 weeks in this hotel. On arrival we were treated to a very cold welcome, not even asking us for our identities, only our reservation document, the slapping of a bottle of water at room temperature with the room key without any accompaniment to it. The restaurant is mediocre in the dishes offered with a repetitive menu (pasta, rice, vegetables, beef liver 1 day 2 which will make you sick) the repetitive breakfast not much choice, the bread is fresh but we are entitled to that with the traditional Tunisian baguette. If you want to drink a real coffee or have a bottle of sparkling water you have to go up to the 1st floor. At snack time you are only entitled to pancakes. The fruits offered are of very poor quality, rotten, very soft, we have the right to the bottom of the hiding place or to the fruits to give to the pigs.... Mr. Director, should we save money or is this stingy behavior? ... The attitude of some servers for a 4 star hotel leaves something to be desired ... if you are a single woman or with friends you are entitled to a magnificent reserved table with drinks and flowers for decoration ... if you give a little note it's the best your table is reserved for your stay with the added bonus of a kiss every morning...if you are a couple gone your way looking for a table, go get yourself a drink alone and no decoration as a bonus . The positive point is the setting of this hotel facing the sea with a beautiful swimming pool. The atmosphere of the animators who do a magnificent job but with more than ridiculous means (playing musical chairs at our ages.... or basketball with a trash can as a basket... or downright pétanque balls rusty.... we must stop mistreating the staff in this way... What a shame.... if the entertainment team would not be present your hotel would be defunct and abandoned... Mr. Director we have to react, for us it is certain that we will not return to your hotel, such a bad experience... I will let you think but you must not believe that we are here to kill you because really the real black points of our holidays we keep them so as not to create discomfort for your next customers..... we just talked about some details of our stay. Kind regards."

"The whole animation team was amazing! Very entertaining! Lots to do!"

"Great entertainment every night. During the morning and afternoon different activities 🌟 🌟 🌟 🌟 Coco is a great dancer and friendly staff."

"We stayed at the hotel with a group of people with disabilities from Germany. We really appreciated the kindness and warmth shown at the hotel. Everyone was very respectful, friendly, and always tried to make everything possible. Our biggest thanks go to the animation team. We would love to come back next year and hope to see them all again."

"Let's return from our 3rd stay in this hotel. 2 weeks the first time then 18 days and the 3rd time 3 weeks. I think that sums it up. We feel at home there. We took a renovated room with a top-of-the-line privilege option. The food is excellent whether it is breakfast, lunch or dinner. The room staff are fantastic, aren’t they, Edy! The hotel staff is adorable, whether in service, maintenance or security. No difficulty making friends here, we feel good. On the Animation Papillon side, James, Mamadou, Ben, Simo and Aymen always have a smile and do their best to make our vacation unforgettable. Ah yes only one negative thing I cry every time I return to France!"