"Clean, tidy and convenient"

"Ski resort, the hotel is located at the foot of the ski resort, very convenient, the room is super comfortable and luxurious"

"we have eaten here many times over many year and pleased to say after a dropin quality last year it was excellent this year good food smart service and good menu Good to have the restaurant back to its former quality we will be back next year Keep it up"

"The apartment has an excellent location, just a 3-4 minute walk from the train station and the cable car station. The apartment is fully equipped, with a modern kitchen and plenty of amenities. There's also storage for ski equipment. The hotel elevator goes directly to the underground parking garage, which is a shared garage. The accommodation and environment are excellent. It would be even better if the hotel provided information on how to get to the garage and how to find the lobby from there. We drove around for a while before trying to park in the shared underground garage, and after asking several people, we finally found the lobby. We even called the hotel two days in advance to inquire about parking. The hotel staff only said that parking was available underground or above ground. This information would help guests check in quickly if they are new to the hotel."

"Excellent! The facilities and services are great, right next to the cable car. Basically ski-in and ski-out."

"We waited almost an hour between ordering our lunch and being served. At the end of the meal, I remarked that it was too long, but the owner didn't even apologize; for her, it's normal at this time of year because there are a lot of customers."

"Hotel Bergidyll was a delightful experience. Stayed for 5 nights for a solo snowboard trip as a first timer in Andermatt The main service is phenomenal. From the moment you arrived you are assisted to your room. Room services and cleaning is exceptional. Shampoo bottle in my room was empty so it was replaced right away and the housekeeper kept apologising with a smile. Breakfast service You’re greeted with a smile straight away by the Blonde latina wait staff (forgot her name). She will ask for your coffee preference. Then the next day I have a sore throat probably from skiing and catching a cold, once she heard my voice she asked me if I was okay and offered to make me a ginger and honey tea which blew my mind as this is a well above service. Such empathy and care towards guest that you rarely see nowadays in any hospitality accommodation, even the expensive 5 star hotels. Dinner I ordered the carbonara and soup of the day. Pasta was beautifully cooked and made authentic with the egg, guanciale and cheese. Room I would say room is adequate enough for 1-2 person. Just missing a TV. But other than that, you get everything you need in a hotel amenity Location Great spot I would say. 5 minutes walk from Andermatt train station and close walking distance to the main Gûtsch Gondola express Hotel lobby has a cozy Swiss Chalet vibe that you can sit down, drink some coffee or beer. Overall I would say what made the stay exceptional is the above and beyond hospitality from the front staff and the location as well makes it convenient. Would definitely come back again"