"Unfortunately, the rooftop (with a pool) was closed for repair. When the repair is over, it must be a nice place."

"We loved every minute of our time at Les Vagues and will definitely be back. It was a true 5-star experience. The location was perfect — so close to all the restaurants in Arcachon. The rooftop restaurant was especially special. The suites had plenty of room and great facilities, and parking was really easy too. Highly recommend!"

"Good value for money hotel. Good location, close to the city center."

"We were disappointed when our room was opened, we reserved a luxury room with a glass shower next to the bed, but once in the room it was no longer matched to online photos. Super sympathetic host staff but they couldn't do anything about the error on the unupdate photos"

"The hotel is very clean and tidy, with quite new facilities and a good location with free parking. restaurants and boulangerie are within walking distance, and the beautiful beach is just a few minutes' walk away. The receptionist warmly welcomed us. The only drawback is that the paid breakfast selection isn't very extensive."

"The hotel is located in the heart of Arcachon, just a few minutes walk from the train station. The hotel is very comfortable and very comfortable. All employees are fantastic to highlight Candela and Manu who treated us greatly. Thank you very much for everything. We will certainly repeat it."

"Excellent welcome. Attentive staff. Beautiful facilities. Located outside the city center, but bus service is nearby."

"The room was actually a local family's small villa. The garden was teeming with mosquitoes. The owner lived in the same city but never showed up, and the key was locked in a combination lock box by the door, but they wouldn't tell you the password beforehand. They sent an email in advance, entirely in French, requiring a confirmation reply before giving you the password. Check-in was a huge hassle; I finally had to make an international call to the host to get the password. The experience was truly terrible. I contacted Ctrip customer service, and they offered some compensation—thank you. The room itself was quite nice, clean, with a charming, old-fashioned castle style, and all the appliances were provided, but the overall experience was really bad. Communication is difficult if you don't speak French. The host left a message in the Ctrip chat box beforehand, but it remained unread. Why leave a message if they don't intend to read it? If I didn't speak French, check-in would have been virtually impossible. This was definitely inconsiderate and unreliable. I sincerely suggest that Ctrip reduce its cooperation with these types of homestays and hotels that are directly transferred from foreign platforms. Language communication may not be smooth for these hotels, and since they are privately owned and operate like Airbnb properties, they are not managed by a dedicated hotel team. Communication and service in all aspects are obviously inadequate, which can easily lead to customer complaints and force Ctrip to pay compensation. Why bother? I suggest simply reducing cooperation with these types of hotels on Ctrip."

"The hotel is in a wonderful location, not far from the beach but still in a quiet area. It was renovated in 2020 in the typical style of Arcachon houses. The breakfast is well balanced and can be taken outside or in the beautiful lounge. Wonderful garden and a beautiful pool complete the experience."