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9.4/10
Amazing
ZZuzi PaThe basic room is really basic. There isn't even a kettle... It was barely given any attention; the entire shower wall was covered in mold, which could have been cleaned. 360 turn to grab toilet paper. 2 head hits on the shelf above the bed… The whole property lacks design thinking. I'd say they're more focused on renting it as a whole, for weddings, etc., than on the individual experience, which is understandable: location, space, competition. But 3-5 details would make a huge difference. :) Nevertheless I think the other rooms are much better. They were just a bit tired, end of the season. The pool is fabulous; we were allowed to enjoy it after checkout, which was very appreciated, considering our flight was at 5:00 PM. The breakfast is excellent; thank you, Camila, for the delicious scrambled eggs and friendly chat; the rating went up that morning. 💫 But we won't be returning or recommending it to our friends and family.
AAnaPerfect, very clean, attentive, great spa, I want to repeat, there is a swimming pool around the villa, it must be spectacular to be there in summer and be able to have lunch and dinner in their restaurant.
Please note that I left my tablet in the villa and they were very kind to keep it for me and the reception staff were very friendly
GGuest UserDas Hotel war sehr sauber und das Frühstück ein Traum. Am Pool waren immer freie Liegen zu haben und es wurde extrem auf Ordnung und Sauberkeit geschaut. Mehrmals pro Stunde räumten Mitarbeiter am Pool oder in der Lobby kleinere Unordnungen auf und wischten die Tische ab. Die Ausstattung war absolut ausreichend. Eine Nacht war etwas Baustellenlärm zu hören und Geschrei vom Nachbarhotel, aber was will man am Ballermann erwarten. Wieder erwarten waren eher weniger Partytouristen, sondern auch viele normale Urlauber da
GGuest UserHotel location is good, clean and tidy, go to the beach for five minutes, go to the airport for about 15 minutes by car, there is bus, breakfast 8:00, I have to catch the plane, go at 7:00, there are, there are fewer varieties, there are swimming pools , the environment is very good, nice hotel!
QQaisrooms advertised as double. infact it's 2 singles pushed together. my feet hung of the bed had to sleep at an angle so be comfy. asked the hotel snd they said there are no double beds at all in the hotel.
breckfadt was like a free for all no system really confusing.
reception don't care (day staff)
night staff lovely snd friendly.
cleaners lovely.
in all wouls I come back no
I rather pay a little more and stay somewhere else
I forgot to mention people smoking ******* and was told nothing they can do and they will tell security. nothing happend asked to change rooms they said no
AAnonymous UserIs seemed to be a good value for money. You have general cleanliness, relative closeness to the beach, decent selection of food, nice personnel.
Fantastic view from the rooftop bar.
The way from the beach back to the hotel is upwards with a staircase involved, so might not suit everyone.
The food is tasty, the amount of alcohol allowed (3 glasses of wine or beer at lunch and dinner) is enough.
Would recommend this hotel.
CCesar AugustoI’m unhappy the cleaner not change new towels everyday. Should by everyday sanepid of clran . The hotel is nice inside and good service. The location is near lovely beach.
AAnonymous UserI traveled solo so I was given a solo room for 4 nights.
S’Arenal beach is very close to the hotel, it’s a 7-minute walk otherwise Playa de Palma is a 45-minute walk or you have the A2 bus to the airport that takes you there. It’s well served.
As for the hotel, you don’t expect luxury but for the price it’s reasonable. On the other hand the walls… are very thin, you can hear the guests next door unfortunately. That’s the only negative point otherwise we have access to everyone. (check with reception)
The area is specifically for party-goers, quite a few Germans, restaurants where German is spoken. If you like to party, welcome to S’Arenal :)
NNo Kidding!perfect
there is a nice pool and two meals per day
and there is a balcony in room
the location is also good
you can walk to beach in ten minutes
and there are many bus station near the hotel
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