We booked a Jr. Suite with one bed. Once we arrived, we were told that we were upgraded to a master suite (yay!!!). The suite was awesome, the service was excellent, and we were treated like royalty. Will definitely stay again!
The hotel has a beautiful view of the valley. Bed it's bit too soft and pillows are to high. The free coffee is good. The staff check in was very fast.
Ai Condition (heating) did not work properly - and strangely there was no wine card in the restaurant (at dinner).
Very welcome and professional staff.
Hotel is a on a nice little area. There were no huge issues but also nothing above the ordinary. Our cabanas were clean. 4 of their 6 houses are by the pool, working WiFi, electronic doors and rooftop decks. The other two houses are in a gulch, with sliding access doors that don’t really work and keys that don’t really lock. WiFi doesn’t work down there. Funny enough there is no cell reception either. If you need to work, go elsewhere. There is no check in or staff anywhere. If I was in one of the other units it probably would’ve been a 4/5. This place is probably worth $100 a night. 200-300 is overpriced in my opinion
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Which pet-friendly hotels in Ensenada are recommended?