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Do not stay here unless you plan on having a terrible night’s sleep. This hotel is a nightmare! There is a sign as you enter the room saying “no discos or parties” which is just as well because there is plenty of that going on, on the street below for you to enjoy while trying to get to sleep until 3 or 4 am. The only good thing initially about the hotel is the location however that soon proved to be a negative with the insane amount of noise until super late (music, loud cars, people yelling and an odd humming noise in the ceiling). The room - especially the bathroom is lower quality more like a 2-3 star hotel. I have no idea how this is considered 4 star! The toilet seat was yellowish and well used - not attached well to the toilet and slid around. The shower water pressure is weak and positioned for people who are short. The carpet is well worn and the towels small. There are limited parking spaces which are first come first serve. Terrible customer service. The people at the front desk are unhelpful and did not explain how to get into the hotel after hours leaving me stranded outside until they finally answered the phone and hurriedly provided a code for the door. The lift sounds like it is about to break and was out of order at 1am. This hotel is perfect if you don’t value sleep, quality and friendly customer service. I would prefer to eat a cheese grater than stay here again.

We stayed recently - had room 217 - and had a lovely smiling friendly welcome as we checked in. Our room was spotlessly clean, had really comfy beds, perfect! Breakfast was included in our booking, plenty of choice of cereals,fruit etc and you could order other items too. Good to have laundry facilities on site, they too were well kept and clean. If looking for dinner or lunch, try The Helm across the road as was suggested, good food and service - we can recommend the. PeriPeri chicken :-) Would happily book to stay here again.

staff responsibility for that great service

This was the cheapest hotel for Hamilton we could find, and it was absolutely fine. Ok, the location was a little bit hidden for a moment as it didn’t seem to clearly say ‘hotel’ or anything along the main road it was on, rather than it was a little turn off to properly enter it and see it. So, it needed to be more visible in my opinion. The top surface of the bed backboard didn’t look like it had been dusted in a while, but it wasn’t a problem. The beds were spring mattresses so that was a little old fashioned; it felt a little rickety and I would’ve preferred a normal mattress or similar. Apart from that, everything else was great and a great price too. Recommended if need a quick one or two nights.

We stayed early Nov 2023 for our sons wedding. The accommodation is very clean and everything there that you need. Large bathrooms and there was plenty of water and milk provided in the fridge on the first floor. The beds were large and comfortable. The venue for weddings is perfect, plenty of parking and room for large groups in the common areas. The reception room is perfect with a view from all the windows it makes a great backdrop for the photos. The grounds are very well kept and it was a delight to stay there. The staff are so attentive, hard working and so friendly and efficient. Check in was a breeze, very informative and helpful. The continental breakfast was very well catered for starting the day. Thank you everyone at The Narrows Landing, I will be highly recommending to family and friends.

Absolutely one of the best in hospitality, Service, spacious and beautiful rooms. So caring and thoughtful whilst our stay as our Mum was in Waikato Hospital. They really went above and beyond, can't really thank them enough. Maree and Grant are superb hosts and we would refer them to anyone 😊 Thank you for Everything!!! Simon Bel and Boys

Without a doubt, this was one of our best experiences. We had the pleasure of staying a few nights in early January, with friends who are visiting from the UK - we could not fault a thing. But, what really shows the superb hospitality John and his team turned on for us, was when we had to do a last-minute booking to stay again (late at night) because our friends had been in a car accident and been discharged from hospital. Not only did we get a bed, but John went over, above and beyond to help us in our hour of need. If we ever need to stay in Hamilton again - this will be our first choice. I highly recommend Quantum Lodge to others. Thanks so much John, you're a champion :o)

This was the most expensive motel we stayed in on our holiday and the worst. We had a one bedroom and a single in the lounge both comfortable. The roller blind in the bedroom did not fit right over the window so bright light from outside came in both sides and there was no curtain on the back door and as it shone straight into the kitchen lounge area the single bed space was very light. The kitchen was very small and all cups etc on a high shelf we had difficulty reaching. The microwave was above the sink at face height so often banged our head as we tried to do dishes. The bathroom shower was great but bathroom extremely small and no where to put anything, toilet shower vanity all in together which is fine but you had to shut the door to even open the shower or get to the toilet was very squashed. Also long black hair on the floor in bathroom and we are both fair! yuk. They had no where comfortable for 2 people to sit and was quite noisy by the road. Says on website about a cafe but we didn't see one and it wasn't mentioned by owner and we were there 2 nights. Overall not a great experience sadly .