Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.1/10
Great
GGuest UserMixed feelings.
The hotel is well located, with Washington Union Station nearby.
The rooms are average; they’re clean, but a bit outdated and musty.
The reception staff looked tired and unbothered. The hotel seems to operate only under daily timings; I was not able to get cleaning later on the day. The safe was not working and I had to wait until the next day for someone to come check it, same case for broken light in the bathroom.
The fitness is well equipped.
The hotel was not able to accommodate my request to cancel the last night, even though I was moving to another Hilton. Not necessarily the kind of service you’d expect from them.
Amenities were available upon request, there’s a mini fridge in the room. There was no kettle available.
Overall, for the price, you can get better in Washington DC.
Hotel near Swampoodle / Judiciary Square, Washington D.C.
Price per night from:JPY 23,899
9.1/10
Great
GGuest UserI booked a superior queen room, but they gave me very small one. The room is so tiny that I won't be able to open my luggage if i had one. Fortunately we only had carry on luggage. The window is very tiny cutting corner of the room making it a narrow gap between the bed and the window. The corner of the bed hurt my leg a few times when I passed in and out . There are full of dirty marks on the small table. To my surprise, when checking in, the receptionist told me I have to pay US$32 extra for the facilities. I didn't understand what she meant. Then she gave me a card to read. And said it's on their website. This is a rip off. I never knew I would have to pay extra US$32. . Such a thing had never happened to me before.
Hotel near Swampoodle / Judiciary Square, Washington D.C.
Price per night from:JPY 23,233
9.0/10
Great
GGuest UserThe room was compact and small, but the cleanliness was good. There was plenty of convenient public space. The design style was modern, and the location was decent, about a 20-minute walk from Union Station and 35 minutes from attractions like the Parliament Buildings. A major drawback was the absence of cups for water, drinking water, and tooth-brushing. The room was also quite cold, with the heating only going up to 24 degrees Celsius, and the duvet was too thin. I asked the front desk for a heater, but it was still cold, so I ended up sleeping in a thick tracksuit all three nights. Additionally, the shower stall had no handrails, making it unfriendly for older guests. All controls being on an iPad was also inconvenient.
GGuest UserThe hotel is not your typical dimension but it was clean and the mattress + pillows are one of the best I have slept on. The location was good as it was close to Metro, White House, Lincoln memorial, and Georgetown (walking around 20 mins). There is also a Metro station close by. However, it’s far away from the convention center though, you will need to take a taxi or Uber to get there.
The one suggestion I have is to provide kettle for hot water in the room as well as bottle waters. Most of the reception reps are very helpful and cheerful, only the grave yard shift reception lady is not in a good mood (I know it’s grave yard shift…but). The elevator needs some improvement as well since it’s very slow… (I’m not sure it’s because of the elevator manufacturer or because of the old building).
Hotel near Foggy Bottom, Washington D.C. 5.3% of visitors choose this area
Price per night from:JPY 18,972
8.9/10
Very Good
GGuest UserI stayed at this hotel during the Christmas holiday, and it was a fantastic experience. The location is excellent — very close to the White House, with plenty of restaurants nearby. What I really appreciated was the daily cleaning service, which was always done thoroughly.
The restaurant on the first floor was also impressive, with food and service comparable to a fine-dining restaurant. Everything about this hotel was perfect the location, cleanliness, and friendliness of the staff.
If I visit Washington again, I will definitely stay here again.
AAnonymous UserThe TV had no signal, and after trying various methods, I gave up. The room door needed to be closed gently to avoid making a loud noise. The toilet flushing was mediocre, and the amenities seemed cheaply made. Most importantly, the room was filled with a pungent, overpowering smell of newly renovated furniture; it was very irritating and made my throat very sore. I suggest the hotel remove the smell (I'm not sure if it's formaldehyde). This is the first time I've experienced such a throat irritation in a new hotel.
GGuest UserStayed four nights for a conference across the street at the Hilton. I have stayed here once before and had a good stay. It seems to have gone downhill, as the service was terrible no matter who I spoke to at the front desk. Housekeeping never came my entire stay despite: 1) being told housekeeping is every 2 days (according to one person ) or 3 days (according to a different person); 2) requesting trash pickup, extra hangars, two clean towels on Day 2 and being told it would happen while I was gone for the day; 3) requesting it again on the next day since it didn't happen previously. Again, I returned to my room at the end of the day and it had not happened. Explained this to the front desk upon checkout on Day 4 and they were ”shocked.” No attempt to rectify/compensate though. Another problem was I missed a delivery one evening because the phone was not working in my room. They never fixed it. I was dealing with a different person each time and not a single one was able to address any of the above issues. Last time I am staying here.
GGuest UserThe decoration looks like an old-fashioned hotel, so the facilities are a little bit worse. But the room is big enough, the health is good, there is a coffee machine, and the customer service staff are also very polite.
It takes about ten minutes to get to the station.
Hotel near Downtown Washington, Washington D.C. 63.2% of visitors choose this area
Price per night from:JPY 20,662
8.4/10
Very Good
GGuest UserDisappointed in first room which had odd layout and faces alley so I requested better room and they quickly accommodated but would’ve preferred they gave me better room to begin with since I think most people don’t like odd layout with view facing alley. Otherwise, room/bathroom was clean, tv had good selection of channels, and location was perfect where we were just minutes walk from White House and national mall and many good restaurants. Note that I used SpotHero app and found cheaper parking than what hotel offered. Not all garages allow unlimited in and out so make sure to check for this before booking.