Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 24, 2024|Coastal View Guest Room
Anonymous User
The hotel environment is first-class, and the rooms are very comfortable after the new renovation. It is the most beautiful coastline and the best resort hotel in Half Moon Bay. However, when checking in, I encountered a white female receptionist who was a little unfriendly. We originally booked a large bed bay view room for 7740 yuan. She said that it was behind the main building and the golf course could only see a little sea view. If we are willing to pay an extra 125 US dollars, we can upgrade to a front sea view. My husband paid according to her instructions, but when he went upstairs, he found that it was a double room in the corner, and there was no sofa or desk in it. The bathroom was large but there was no dressing table. It turned out to be a disabled room. When my husband went to negotiate, she still lied to us, saying that none of the rooms had these furnitures, and the photos on Ctrip were from before the hotel was renovated. Now all the rooms are the same, and they could only send us a small table. We were very angry and felt that she did it on purpose, and that it was clearly discrimination. We directly asked to find the manager to complain and informed Ctrip customer service. Ctrip asked us to negotiate on our own first. Fortunately, my husband speaks very good English, and after arguing with reason, we successfully changed the room and upgraded it to a sea view room with a balcony. Later, the manager even wrote a letter of apology in person, which really reflects the service attitude of a top luxury hotel. So let me remind everyone, be careful of racial discrimination with ulterior motives when traveling abroad, and be sure to argue with reason if you encounter such a situation.
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Price per night from:€930
Posted on May 31, 2019
lylyHotel pool is under renovation, can not be used, should be informed in advance, breakfast is a little simple, the room is not bad, the bed is very comfortable
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Price per night from:€263
Posted on Nov 11, 2018
DhinsaLovely location and easy to park and walk to the coast
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Price per night from:€147
Posted on Jun 5, 2026
Anonymous UserThe underground parking garage is spacious, and at $30 a day, access with your room key is super convenient. There's a trail right next to the hotel, perfect for walks of any length you choose – very pleasant. The location is excellent, really close to the airport. You can even watch planes land from the trail! Plus, there's a shuttle service to and from the airport. There's also a great restaurant right nearby. Highly recommend!
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Price per night from:€102
Posted on Jun 17, 2026
Dean Seymour
An unexpected gem just 30 minutes from SFO! We booked a quick, one-night stay at the end of our vacation and were blown away. This is a top-tier, full-service lodge with exceptional amenities, including a great breakfast, pool, sauna, and spa. Best of all? The bed was incredible—hands down the most comfortable sleep I’ve had on vacation in years. We travel frequently for family and European trips, and this place hits every mark. The standout feature is the staff; their level of genuine care easily rivals a J.W. Marriott experience. What started as a simple place to crash left us planning our next return. Thank you, Julie, and your phenomenal staff!
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Price per night from:€161
Posted on May 2, 2025
Guest User
The room is large, the sanitation is very clean, the waiter is very good 👍 Chinese. Parking is also convenient. Breakfast is very good, choose here next time
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Price per night from:€125
Posted on Oct 7, 2023
Guest User
The room is large and the environment is great.
Not all rooms can see the sea, but there is a balcony, along Highway 1, there is a convenience store next to it, and there is a restaurant not far away.
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Price per night from:€129
Posted on May 27, 2025
Janelovesapple
The hotel was a temporary stop, but surprisingly nice. They had a free shuttle bus, and the service was excellent. The double room was on the second floor, with a lake view, and it was very comfortable. I captured a beautiful sunrise in the morning; it was stunning. Overall, I was very satisfied and would consider staying here again for my next layover.
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Price per night from:€111
Posted on Jan 22, 2024
shukii
Still cheap, others are generally
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Price per night from:€126