Name: Eldorado Reno – A Caesars Rewards Destination
Address: Reno, United States
Rating: 8.2

United States

Las Vegas

Atlantic City

Reno

Stateline

Laughlin

It was pretty good; I booked it for a friend who was traveling with me. Surprisingly, when checking in via the self-service machine, they got a room on the 21st floor with a view! You could see the 'Big Ball' (Sphere?), the Ferris wheel, and the flamingo park, though it wasn't directly facing them. Honestly, I think the slightly off-center view was actually better. The line at the front desk was incredibly long during check-in, so the self-service machine was definitely a lifesaver. The parking garage entrance is pretty easy to miss – we actually circled around once. Also, you can only use valet parking right at the hotel entrance; they absolutely won't let you stop for self-parking, not even for a quick drop-off or to grab luggage. I guess it's all about business, which I understand.

The hotel is quite nice, very luxurious, and the location is excellent. The room is spacious enough, and the view from the window is top-notch. However, there's no complimentary bottled water, and everything comes with an extra charge, making it particularly expensive. Overall, the hotel is acceptable. I hope to stay here again in the future.

To everyone booking through Trip.com, when you arrive at the hotel, don't use the self-service check-in kiosks. It's a waste of time because you'll still have to pay the remaining balance. It's quicker to just queue up at the front desk for check-in. The guy who checked us in at the front desk had really cool braids, and he was super nice! His voice was surprisingly gentle, a stark contrast to his appearance – I could barely hear him, haha. He was very soft-spoken. The hotel's location is fantastic! It's right next to the Flamingo Hotel (the side entrance near the Linq leads directly to a zoo with real flamingos). Between the Linq and Flamingo hotels, there's a pedestrian street with tons of food options, including sushi and In-N-Out Burger, plus a Ferris wheel. Across the street from the hotel is Caesar's Palace, and I think their shopping area is the most beautiful in Vegas. A less than ten-minute walk further gets you to the Bellagio and Paris Las Vegas. If you walk ten minutes to the right of the hotel, you'll reach The Venetian and a decent-sized supermarket. It truly feels like a prime location on the Strip, surrounded by food, drinks, and entertainment everywhere you look. The hotel has a casino, dining options, and a supermarket inside, and the rooms are clean and spacious.

Harrahs Las Vegas – Decent Location, Mixed Experience
The room itself was acceptable – not exceptional, but functional. Housekeeping did a solid job on the floors and bathroom, though some less-trafficked areas showed dust. The room felt a bit dated, and the closet placement inside the bathroom was an unusual design choice. We stayed on the 50th floor of the Mountain Tower, which sounds great in theory, but the street-level music from the Strip can boom all the way up and make falling asleep a challenge. One night there was an unidentified scraping/mechanical noise that persisted through the night and really disrupted our sleep. The beds were comfortable enough, and I particularly liked the pillows.
The standout feature is genuinely the location – centrally positioned on the Strip with easy walking access to the Venetian and other nearby properties. If you're using Harrah's primarily as a base for exploring the Strip, it serves that purpose well.
The casino itself is a different story. Low ceilings and what felt like poor ventilation make the smoke situation noticeably worse than other Strip casinos – non-smokers should be aware. Check-in had a fairly long wait; the self-service kiosks weren't functioning, so everyone was funneled to the desk. That said, the front desk agent who helped us was friendly and efficient.
Bottom line: Solid Strip location at a reasonable price point, but go in with modest expectations on the room quality and casino atmosphere.

Amazing experience, very nice view from my room window ! I can see the Paris hotel Eiffel Tower and the Bellagio Hotel’s fountain show from my window! The room size is big and the sofa is comfortable. 
The hotel also has a passage connecting to the Paris hotel, so it will be very useful to walk inside without the heat and strong sun outside. There are bus stops close to the hotel , super convenient. Also the food court open till late night ! 
The window around the elevator has a good view of the Sphere and the Ferris wheel ! 
The cleanest is OK acceptable, there are some stain on the sofa, floor and curtain wasn’t that clean, but not bothering me. 
The shower is good. Heating up the temperature very fast. 
The only drawback is the heater make a loud sound sometime. If you go in summer, only use the AC cooling, not with the heat temperature will be less noisy.
Overall, it’s a great experience. I will come back again !

The hotel itself is quite nice, and the room was very spacious. As a solo traveler, I was given a room with two large beds. The only downsides were that one of the beds had chewing gum stuck to the sheets, and there's absolutely no complimentary water provided – you have to buy all your bottled water.

The location is superb. Those places to see are all walking distances and a lot of convenient stores.  Only downside was they  didnt provide free water bottled , tea or even kettle to boil water. 
Being a resort they also didnt provide bathrobe abd sleepers as well. Anyway I had the room with the nice view of the strip.  Overall my stay in this hotel was not bad.

The front desk of the hotel is in an inconspicuous and small place in the Caesars Palace. There is a cigar bar next to it. The smog is filled and we don’t feel good with our children. With the 4-year-old Vain aircraft delay, check in at 11 o'clock in the evening, the hotel front desk said that we have to wait 15-20 minutes, because the hotel manager needs to go to our room to check whether the cleaning of the room has been completed. I was shocked when I heard it. Isn't this work done in the afternoon before the guests stay? It was close to the early morning! During the check-in period, other guests checked in and got the room card. I asked again, the indifference of the front desk indicated that the other party was staying in a superior suite. I was just a common room, and the attitude was very bad. I immediately called Ctrip, the front desk saw me call Ctrip, and then called the manager to urge. I asked the front desk to let the manager contact me. The front desk said that the manager could not go to the guest room. If you want to see the manager, he would be in the lobby. I said, please ask the manager to call me. After half an hour after entering the room, I did not receive a call from the manager. Instead, Ctrip made a phone call to follow up and said that the hotel had set up a ”free upgrade” for me. I said that I didn't see any upgrades. Later, Ctrip followed up. The hotel said that the room type was not upgraded but arranged a room with a better view. I am really huh, huh, because the curtains are the opposite room, the sense of sight is strong, it is impossible to open the curtains, do not mention any landscape. I took the initiative to call the front desk and ask for a manager. The customer service said that I would tell you something, and then exempted one night of taxes and fees. It is still a mediocrable attitude. I asked the manager to call to apologize. The other party said, ”You still have to find a manager to do what you want, I have already given you.” Throughout the process, I never mentioned asking for compensation. It was the other party’s initiative to waive the one-night tax, as if I contacted the manager to figure out their cheapness. I flew with the baby for 15 hours to the United States, showing him more than 40 US dollars in taxes and fees? ! The attitude is as bad as it seems to be ours. Later, the manager finally called, the background was very noisy, I don't know where he was calling. It’s a sigh of gas when I hear the manager’s phone call. The manager said, ”If you wait a little, we will give you a tax.” The implication is that I have gotten a little cheaper. The fault is not me, the compensation is also proposed by the hotel. Why can't I say sorry to the guests with kindness and sincerity? It is absolutely impossible to stay in this hotel again in the future.

We had a great time. Everything you need is on the property. Getting to the boardwalk was easy. Many options like the shuttle but we took uber for the same price as the AC bus. Room was nice and check in smooth

It was helpful that they were able to accommodate connecting rooms. We were in the Havana Tower. We booked run of the house, which was a king bed in the hold tower. To upgrade to 2 beds and for connecting option it was an additional $29 fee.

Even though it's an older hotel, the rooms were spotlessly clean and well-maintained. They came fully equipped with essentials like a hairdryer, coffee maker, and a safe. The room was spacious and offered a pleasant view. The hotel breakfast was a fantastic surprise – excellent quality and great value for money, truly exceeding my expectations. My only minor complaint is that the Chinese restaurant's operating hours were a bit limited.

The sea view room has a view of the sea. The hotel is owned by a Japanese internet celebrity restaurant in New York. The ingredients are high-end and simple, and there are marble bathrooms. There are also disposable slippers in the room, which is available in high-end hotels. The coffee inside is made with very good coffee beans, and there are two Japanese chocolates, which are LAX brand. Check-in is in a specific room, and tea is also available.

Great location, only negative is that because people are allowed to smoke in the casino some of the other areas do smell of smoke (lobby / lift / corridors)! The room did not though & was very clean!

Hotel is part of a casino. The building is aged but well maintained. Parking is free but availability can be a challenge, especially after 5PM. Room is clean and spacious. Staff are friendly.

We came up for Hot August Nights, because they do have a dedicated parking area for show participants. We do appreciate that! In the parking garage, there were several spots of urine that were there for the duration of our four days. Maybe the pressure wash that once in a while? Wait for rain?
At check-in, the front desk lady seemed to hate her life or job or being friendly in general. Her responses were short and rude. The room had a nice view of the pool area and it was a pretty view at night. But, to see the view you have to wrestle with two sets of curtains which was tough. I had to stand in the chair and grab the curtains from the top to move them. The beds were comfortable, so that's a plus. The bathroom was outdated, the shower head hits you in the chest, but would be perfect height for a 4'8” child. The shower curtain rod was coming off the wall on one side, I did let the front desk guy know at checkout. Restaurants were great, lots of choices between the three ”resorts” in the Row. There was a small in room fridge to put our leftovers in, and drinks. Their is a Keurig coffee pot, if you want cream in your coffee you'll want to call and ask for more!
Overall, this was an ok stay for what we needed. But, for a grand for 3 nights I think we will be staying somewhere else next year, where we know everything has been upgraded.

Caesars

Columbus

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