Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
ZZhangjianzoutianyaoThe hotel is located in the Carcassonne Castle, next to the church, with a beautiful environment. It is a historic castle hotel. The navigation position of our Mercedes-Benz business car was a little off, so we parked in the riverside parking lot and walked to the hotel. The hotel then used a small car to pull the luggage to the hotel. The swimming pool is not open in winter, and you can hike in the castle in the morning. The hotel garden is very exquisite. Breakfast ends at 10:15, which is a bit too early for a resort hotel. Dinner requires reservations. We didn't make reservations in advance and had to eat outside. The hotel recommended a restaurant next door, a 5-minute walk away. The dishes were amazing and we had two meals in a row. We stayed in a family suite with a large bed and an 80 cm single bed. We stayed in 4 people, and the hotel added a single bed for us free of charge. The toiletries are all Clarins, the shower water is very large, the room is well heated, and the stay is very comfortable, which is very suitable for family vacations. The hotel staff is very enthusiastic, and the castle black chocolate presented is also delicious.
GGuest UserThe hotel room has a view of the castle and a large balcony where you can enjoy the sun and the castle. The room and bathroom are relatively large, and there are slippers, toothbrushes and other disposable items. The front desk service is good and luggage can be stored for free. I feel that the hotel balcony is the best place to see the panoramic view of the castle, but it is backlit in the morning and the night view is good at night. The hotel is about 20 minutes walk from the train station.
OOlgaI really enjoy to stay in this hotel, located in the historical part of the city just below the castle (10 min walk to the gates). The room was very clean and comfortable, with a coffee machine- which was a very nice surprise 😃. The hosts are very friendly, giving recommendations on the restaurants and cafes nearby, always welcoming and ready to help. The breakfast is good! Breakfast location is so nice and cozy that I enjoyed just to sit there)) There is a bell tower nearby, so every hour you hear this time-bell, but it tolls only during the day and +100 points to the atmosphere
Definitely recommend!
GGuest UserWe did not receive advice that the the hotel cannot be accessed by car, so Satnav is not helpful. It was almost 9pm when we left the airport 11minutes away by car, but we did not arrive until 90 minutes, within the traffic-free old city. Phone calls to the hotel (separate phones, several occasions) connected us to a Tesla Charging number(we had a VW hire car|) or an Agent Immobilier. By asking local people on the street and in a restaurant, we eventually arrived at a secure hotel carpark with electronic code access, a young man appeared as he was locking up for the night. He told us we were lucky to find him there. We parked and were transported by him via a circuitous and improbable route through the fortifications. Why were we not given directions to this car park and why was this system not explained to us? Diabolical!
MMaeva&MarcelWe stayed in this hotel as a step in Narbonne, very easily accessible to reach the roads, at 5/7 min from the city centre of Narbonne by car. The hotel is more than correct for the price, recently renovated to go to the level of a 3-star. The room is clean, new bathroom. A good hotel for the passage. The hotel is located in the middle of a commercial area, but remains quiet and quiet. The hotel is very comfortable and very comfortable.
GGuest UserAll good but a little awkward location though near the airport, 20 euro taxi from Carcassone centre and 10 to airport. Small pool but nice to have it and smoking area out back too.
Standard double room was fine, clean, adequate. And we got a duvet! A light one, just right for the weather at the time. Service was fine,breakfast was super. Bit stressed though at indefinite time of arrival of taxi to airport in the morning. Booked by receptionist. But altogether good and great value! 👍
GGuest UserThey give you a lot of easy if you come late for receipt, very practical to send you the codes and leave the key through code.
A large and clean room