Clichy Hotels with Breakfast

"I am giving you my opinion to express my deep dissatisfaction regarding the experience I had during my stay in your establishment*****t on 06/12/2023, under reservation number ******* ****. I checked in at your hotel at 3:45 p.m. on 06/12/2023 and everything seemed as expected. However, my satisfaction was short-lived. When I returned to the hotel at midnight, the night staff not only refused to let me into my room, but also demanded that I pay for breakfast. It is important to note that breakfast was not included in my reservation and I had no intention of having it. This behavior is not only unacceptable but also contrary to the standards of customer service expected in an establishment of your reputation. I was left in an uncomfortable and embarrassing situation, without any explanation or adequate assistance to resolve the problem. I request clarification on this situation and, above all, corrective action to ensure that such incidents do not recur in the future with other customers. Additionally, I would like to be informed of the actions you plan to take in response to this unpleasant experience. I hope you will take this complaint seriously to improve your service quality in the future"

"The room is relatively small but clean. The front desk service is good. You can leave your keys at the front desk every time you go out. The hotel is located in zone 2, but the surrounding bus and subway are also convenient, and it is convenient to eat. It is very quiet to sleep at night. I booked early and found out it was cheaper when I went there."

"The hotel does not have a parking lot, it is a bit different from the introduction, but it is a street away from the hotel. The parking fee is 14.5 Euros a day. The room was very small but clean. It may be that Paris is a place of gold. There is no kettle, but the restaurant can pour water. Breakfast in general"

"Good service attitude"