GGuest UserThe property is nice but the service wasn't good. There was some minister staying at the property as well that impacted our entire stay. Everything was closed. The swimingpool had too much clorine in it which burnt out skin. Moreover, the staff at the reception were rude. The checkout time was 8:30am and they didn't let us extend even by 30m.
GGuest UserFirst when I visited there . I asked for sea facing room . They said it not I have selected. Then second he told you can get garden view room . Then they gave me a room with wall view at ground floor, which doesn’t have garden view at all. I asked why this room given in place of garden view. They said all rooms are full. Then yelling on them for 10 mins they agreed to provide me garden view. Such false information these guys have given .
GGuest UserFood was excellent including complimentary breakfast spread. Services were prompt. Staff were helpful.
Rooms are basic and should have better fits and finishes in comparison to the charges.
Toilet cistern had cracks.
Nearby building is under construction and
construction sounds become unbearable late in the evening.
Swimming pool is small but well maintained.
GGuest Userroom sizes are different for similar categories of rooms. we had a previous experience of staying in a 4 bedded room of huge size, but this time we were allotted a small room. food quality was not good. very little options for complementary breakfast. no option for egg pouch or egg fry or sunny side up in breakfast, which is very uncommon in a hotel like this category
GGuest UserWalkable distance from sea beach but while going to Jagannath tamale, it’s recommended to avail rickshaw. In terms of in house restaurant of Pp Palace is not upto the mark...need an immediate attention of the management.