Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 29, 2024
africa Chen
Very, very satisfactory hotel, although it looks small, and the external three-star rating. But I think this hotel is much better than three stars. The characteristic is that the location is too good, right next to the amphitheater. Another is that the breakfast is very good. The small room is not a problem for me. It can be seen that the management of this hotel is also very good. The occupancy rate is very high.
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Price per night from:THB 3,044
Posted on Nov 11, 2023|Standard Room
Lady WI was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices.
The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day.
The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip.
Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work!
Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes.
The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.
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Price per night from:THB 4,132
Posted on Sep 9, 2026|Single Room
C EmmaThe hotel location is excellent, especially for those who attend the Arena di Verona Opera festival, less than 5min walker to the Arena. I found it very convenient when it’s very late (after midnight) after the long opera. The single room is small but it provides all amenities, even has instant coffee and tea bags, to my delight surprise! The AC works well, essential for the hot weather this year! The breakfast is also very good, it has many choices. The front desk staff are very nice and helpful! Highly recommend the hotel!
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Price per night from:THB 2,684
Posted on Nov 27, 2024
Pei Shan
At first, I was hesitant to book this hotel because of the limited reviews. I wasn't sure whether to choose this one or another 4-star hotel, but in the end, I went with this hotel due to its proximity to the train station (1 km) and better rates. To my surprise, everything was great—the room was a good size and very clean. There's also an elevator to reach the rooms, so you don't have to worry about carrying your luggage up stairs. staff are friendly too , they will recommend you where to visit in Verona.
The downside, however, is that the room's soundproofing isn't very strong. I could hear people running or walking in the corridor outside. Additionally, the room key is a traditional key with a heavy keychain, rather than a key card. But it wasn't a major issue for me, as you can leave the key at the reception. The breakfast was decent for the price.
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Price per night from:THB 2,755
Posted on Oct 13, 2024
Nstar
Everything is great!
Location is good for those who drives, convenient parking, but far from city center (not walking distance).
Large room, clean, good amenities, good reception staff, good breakfast.
I love most about the bed and pillows. I read some bad reviews but I think the bed and pillows are not too soft which is good for back and neck. I had best sleep here during all my stay in Italy.
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Price per night from:THB 4,158
Posted on Mar 1, 2025|Economy Double Room
leninrogelEverything was excellent. We were two people. The room was very decent, the breakfast was quite good, and the area was perfect for exploring everything. 50 meters from the L026 bus station to Lake Garda. If we return, we would stay at this hotel again. Another important thing is that they have luggage storage.
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Price per night from:THB 3,033
Posted on Sep 15, 2022
Guest User
A beautiful and unique hotel with great charm. Family run and welcoming. An opportunity to stay in an elegant, authentic and traditional hotel.
The Secret Garden breakfast setting was lovely and breakfast was very pleasant.
There is a nice little lounge area where you can make yourself a hot drink and find a book or magazine to read.
The rooms are nicely decorated and furnished with modern ensuites. Air conditioning being a welcome feature in hot weather.
The owners are obliging and helpful.
A more authentic stay than modern or chain hotels.
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Price per night from:THB 2,097
Posted on May 19, 2026
Guest User24-hour front desk, a true mark of a 4-star hotel. The bed was very comfortable, and the shower had great water pressure. The front desk service was excellent; they even helped me find a suitable charging head when my power adapter broke.
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Price per night from:THB 2,238
Posted on Nov 3, 2025
Guest User
Clean room and helpful staff. The location isn’t close to the city center, and although there’s a shuttle service, it’s not the most convenient if you plan to visit the city often, but that’s understandable. Other than that, it’s a good hotel with everything you need. When I checked out, they mistakenly added a minibar charge I hadn’t used, but it was quickly resolved.
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Price per night from:THB 3,109
Posted on Mar 30, 2025
Marco9
I had booked the usual double room on the first floor, but when I got to the room I found the beds separate. So I went back to the reception and they put me in a room on the 5th floor not up to the standard of the rooms on the lower floors.
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Price per night from:THB 1,696