Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 3, 2025|Deluxe Double Room
Guest UserThe place is exactly like in the photos. The room was very clean and plenty of space even after opening 2 luggages. The queen bed is huge and very comfortable. Toilet and shower is also very clean, but slightly cramp (usual jap style). Wet and dry area is separated. Warm water comes quickly and the water pressure in the shower is strong. The onsen was excellent, with a password for the female bath due to security reasons. Free wifi is very strong. Hotel is easy to find, and walking distance from the shinkansen (head towards the direction of the bus interchange). There is a convenience store on the opposite road. One of the staff speaks good english and assisted us promptly. There is a welcome drink and able to get additional pillows from the counter. Will stay again
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Price per night from:BRL 220
Posted on Jan 5, 2026
fierymiho
We had a lovely two days stay in this hotel and on the first morning of our stay, I told my partner that I love this hotel. I had stayed at different hotels all over Japan and so far this is the best for me. The staffs are all hundred percent kind and helpful. The room they gave us is pretty comfortable and with a nice view. The free breakfast food delicious and food staff are all nice and pleasant.
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Price per night from:BRL 192
Posted on Jun 24, 2024|Standard, Single with Bath
Dominic CL CheungKukuna rating (max 5)
Rating (max 5)
1. Room 4.5 (sizeable but no study table)
2. service 4.5
3. communication 4
4. food n/a
5. cleanliness 5
6. Other hotel facilities: 4
7. CP value: 4.5
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Price per night from:BRL 173
Posted on May 5, 2026
Guest User
The hotel was very close to the station, which was great. I also liked that the single rooms were more spacious than those in other chain hotels. As it was a long holiday weekend, breakfast was a bit crowded, so I recommend going with plenty of time.
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Price per night from:BRL 165
Posted on Jun 7, 2026
lisawanAn exceptional hotel with superb value for money and an excellent stay experience! 👍
First off, the staff at the front desk were incredibly friendly. The room was spacious, and I loved the dimly lit lounge area before entering both the indoor and outdoor hot springs. Plus, the hotel boasts a pool with lake views! 👍 The breakfast buffet offered a wide variety, and as a vegetarian, I found plenty of delicious options. The Vegetarian Lasagna was particularly good! To top it off, the hotel lobby on the ground floor even offered complimentary drinks and snacks for three hours during certain periods – what a pleasant surprise!
More importantly, the hotel is located on the shores of Lake Hamana in Hamamatsu, Shizuoka Prefecture. It's a peaceful retreat away from the city's hustle and bustle. As someone who enjoys morning runs, the lakeside trail was perfect for jogging. The serene and beautiful lake views in the morning, coupled with the fresh air, made it an ideal place to relax and rejuvenate. 👍
I definitely plan on staying here for a few days every year! 🌹🌹🌹 Thank you, Trip.com, for helping me discover this wonderful hotel!
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Price per night from:BRL 268
Posted on Jun 9, 2025|En Quad
Guest UserA simple spacious room with 4 beds that accommodates our family of 4. The bathroom is rather compact but it's clean. Walking distance to Hamamatsu station with few malls nearby.
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Price per night from:BRL 141
Posted on Aug 17, 2025|Economy Twin-Non Smoking
Guest UserIt's really close to the station and very convenient. There's also a convenience store nearby. They offer one free drink during happy hour, and they have a wide selection of alcoholic beverages. They also have soft drinks. The amenity bar has some decent bath salts. There's a large public bath, which is small, but it was larger than it looked in the pictures. It was during the Obon period, but when I arrived at 7pm, there was no one there, so we had the place to ourselves. The room had a lovely combination of wallpaper and curtains. Breakfast was served in a bright venue with the morning sun streaming in, which was very pleasant. There was a wide variety of items to choose from. It's an exciting hotel with many rental items. The staff worked very hard.
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Price per night from:BRL 205
Posted on Jan 6, 2026
Guest User
There was a scene where the facilities were older than I had imagined and I felt inconvenience. For example, it is difficult to adjust the temperature of the hot water in the bathroom and it is easy to get hot, so be careful.
There is no free parking on the premises, and there is a parking lot that can be parked in front of the hotel for several cars (1,200 yen a day) or 800 yen.
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Price per night from:BRL 147
Posted on Nov 28, 2025
Guest User
The hotel is in a wonderful location. The only downside is the overpass outside the Tori Gate. Dinner was delicious and varied. Gyoza, eel, lots of fish.
Breakfast was simpler. Lots of transit tourists from China. Bicycles are available for rent.
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Price per night from:BRL 228
Posted on Nov 10, 2023|Standard Double Room Non Smoking
GargoyleumEverything was actually really good, but this hotel was so old it couldn’t feel comfortable or clean despite best efforts.
Location was great - 2 min walk from Hamamatsu Station. Staff was kind and let us check in just slightly before 3pm.
Amenities were super for what you pay. Free evening curry, 1 draft beer and decent breakfast spread.
Big letdown was the room - peeling wallpaper, stained carpets, no aircon (only heater), mold in bathroom crevices of vent. I think housekeeping is probably good and the room is fundamentally well-cleaned, but the old infrastructure just makes everything feel dingy.
I feel bad as I feel the hotel is trying its best, but despite the amenities mentioned, I will never stay at this hotel again.
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Price per night from:BRL 147