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9.1/10
Great
FfierymihoWe had a lovely two days stay in this hotel and on the first morning of our stay, I told my partner that I love this hotel. I had stayed at different hotels all over Japan and so far this is the best for me. The staffs are all hundred percent kind and helpful. The room they gave us is pretty comfortable and with a nice view. The free breakfast food delicious and food staff are all nice and pleasant.
GGuest UserThe place is exactly like in the photos. The room was very clean and plenty of space even after opening 2 luggages. The queen bed is huge and very comfortable. Toilet and shower is also very clean, but slightly cramp (usual jap style). Wet and dry area is separated. Warm water comes quickly and the water pressure in the shower is strong. The onsen was excellent, with a password for the female bath due to security reasons. Free wifi is very strong. Hotel is easy to find, and walking distance from the shinkansen (head towards the direction of the bus interchange). There is a convenience store on the opposite road. One of the staff speaks good english and assisted us promptly. There is a welcome drink and able to get additional pillows from the counter. Will stay again
KKevin KaikaiWhen I checked in today, the staff at the entrance were very helpful and assisted me in finding a parking space. There's a parking lot available, so there's no extra parking fee. When I got to the counter, the staff were very responsive and immediately showed me my booking confirmation to verify my name. I'm staying on the 17th floor today, and the view is fantastic. I highly recommend this room!
DDaveRoseI had a wonderful stay during my trip! The location was scenic and peaceful, perfect for unwinding. The accommodations were comfortable and clean, with friendly staff always ready to help. The overall atmosphere made it a relaxing and enjoyable experience. I would definitely recommend staying here!
RRlphaI used this hotel for a business trip.
The room didn't feel cramped, and I was able to relax comfortably while watching TV.
If I had to mention a drawback, it would be the location, which is far from the station, and the lack of a nearby convenience store.
The amenities were plentiful and good, and the breakfast selection was extensive, so I was glad I chose the breakfast-included option.
LlisawanAn exceptional hotel with superb value for money and an excellent stay experience! 👍
First off, the staff at the front desk were incredibly friendly. The room was spacious, and I loved the dimly lit lounge area before entering both the indoor and outdoor hot springs. Plus, the hotel boasts a pool with lake views! 👍 The breakfast buffet offered a wide variety, and as a vegetarian, I found plenty of delicious options. The Vegetarian Lasagna was particularly good! To top it off, the hotel lobby on the ground floor even offered complimentary drinks and snacks for three hours during certain periods – what a pleasant surprise!
More importantly, the hotel is located on the shores of Lake Hamana in Hamamatsu, Shizuoka Prefecture. It's a peaceful retreat away from the city's hustle and bustle. As someone who enjoys morning runs, the lakeside trail was perfect for jogging. The serene and beautiful lake views in the morning, coupled with the fresh air, made it an ideal place to relax and rejuvenate. 👍
I definitely plan on staying here for a few days every year! 🌹🌹🌹 Thank you, Trip.com, for helping me discover this wonderful hotel!
GGuest UserI arrived at the hotel very early that day. I was assigned a large room on a high floor with a living room facing the lake – the view was absolutely fantastic! The room was very clean, and the air conditioning was just right; there were even two air conditioners, which is rare in Japan. It was wonderful to have a room to myself.
I would definitely stay here again if I visit Mutenjima Station next time. The only downside was the limited selection at the buffet breakfast.
GGuest UserGreat stay for a solo traveler!
I recently stayed here and had a wonderful experience. The room was very clean, well-maintained, and had complete amenities — everything I needed was provided.
Although the hotel doesn’t have its own restaurant, there’s a convenience store right next door, which made it super easy to grab food and essentials anytime.
What really impressed me was how quiet it was inside, even though it’s right by a city road. I barely heard any traffic noise, which made my stay even more relaxing.
Highly recommended for solo travelers looking for a peaceful, comfortable, and convenient place to stay in the city. I would definitely come back.
RRlphaIt is good to be close to the station.
The building and the room feel old, but I was able to stay without problems.
The TV in the room was new and wall-mounted type. I wanted to use HDMI and I was grateful.
GGuest UserWe booked in October for our family of three, hoping to enjoy the view of Lake Hamana and explore the surrounding area at the end of the year. The weather was beautiful, the view from our hotel room window was beautiful, and the room was larger than we expected, allowing three adults to relax comfortably. We had requested parking, so we were able to easily bring our luggage in. We ended up going out a bit late in the evening, but the large public bath was open until midnight, so we were able to enjoy a relaxing soak. It's conveniently located near the station. The hotel is a little old, and there weren't many electrical outlets, so I'm giving it four stars. The staff were all very kind, and I'd definitely like to stay here again.