Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 25, 2019
ZHIKUI
The decoration style of the hotel is very good, and the care is shown everywhere. A hotel that looks small on the outside, in fact, it has very complete facilities. There is a restaurant on the first floor, and the front desk and guest rooms on the second floor. The restaurant on the first floor offers delicious meals and local beer🍺. The breakfast has rice, kimchi, omelette, yogurt, etc. It is very hearty. The decoration of the room is also very warm, the bed is comfortable to sleep. TV, air conditioning, and kettle are all available. For dinner, there are buns, Russian red soup, etc., which are more suitable for Chinese tastes.
During the few days of staying, you basically enjoy one-to-one service, and the time set for breakfast and dinner will not delay your meal. The owner is Korean and very nice. Nikita, Camila, Merey, Allessya at the front desk are all good. Help call a car, help check information on the computer. There are relatively few Chinese in Shymkent, and the locals are mostly Russian or Kazakh.
Show more
Price per night from:CAD 86
Posted on May 20, 2026
Guest UserMost of all I liked: the convenient location of the hotel, the responsive staff and the size of the room.
Show more
Price per night from:CAD 79
Posted on May 20, 2026|Twin Room
Anonymous UserThe house is very clean, and everything in the room is perfect. The administrator is friendly and caring. It's a 30-minute ride from the airport by Yandex Taxi (200-400 rubles). Food delivery through Yandex also works, it's fast and delicious.
It's quiet and cozy, birds sing in the morning, the bed is very comfortable, and all the furniture is new. Highly recommended!
Show more
Price per night from:CAD 69
Posted on Nov 26, 2025|Deluxe Double Room With City View
Vasilii_montana_08Good evening, I recently stayed at the Metropol Hotel and I'm genuinely delighted I chose this particular hotel. The staff were amazing – very polite and always helpful with my requests. The hotel restaurant is superb and serves delicious, generously sized dishes. Even though I'm not a small eater myself, they served such large portions that when my salad arrived, I realized it would be enough on its own, and I still had a main course coming! So I was thoroughly stuffed. The hotel's location is also excellent, with everything like shopping centers within walking distance. I was extremely satisfied, so I highly recommend this hotel to everyone!
Show more
Price per night from:CAD 99
Posted on Jun 11, 2026
Guest UserI visited the city in May and chose this hotel because it was close to the metro, which made it convenient to get to all the places I planned to visit. The hotel was clean, and the staff were friendly and always eager to help. They also have a washing machine and dryer available. My room was cleaned daily. When I booked, I specifically requested a non-smoking room. The only downside is that the soundproofing isn't great, so you can clearly hear if someone in the next room is being loud.
Show more
Price per night from:CAD 44
Posted on Jul 20, 2026|Standard Double or Twin Room
Guest UserI stayed one night for a layover in Shymkent. The hotel was clean and the reception staff were friendly. There were restaurants and a supermarket nearby, which made the stay very convenient!
Show more
Price per night from:CAD 40
Posted on Mar 21, 2026
IuliiaTs
Of the pluses: a beautiful clean hotel, with large rooms, bed, pillow and blanket comfortable for sleep. Arrived earlier (in the morning), settled without questions (no additional payment for early settling. Since they flew at night, didn't get to breakfast (which was on the tariff). I asked to gather us by the time of departure of lunch boxes. Everything did (cash warmed up, sandwiches, eggs, yogurt, apple, cheese, sausage, cheese, bakery). Full breakfast - thank you very much!
Of the downsides: we had an extreme room on the floor, in the walls constantly heard the jungling of water, sewerage, bulk. Then I started to bruise the fridge, the air conditioner. We just turned off everything and went to bed. If you lived longer than one day, I would ask you to change the room. But we were so tired after two flights that we just fell asleep.
Show more
Price per night from:CAD 62
Posted on Jan 4, 2026|Standard Single Room
Elizaveta__
This was the closest hotel to the airport, so I booked it because I had a very long layover.
It took me a long time to find the entrance. The hotel is quite far from the road, and I had to walk back and forth with my suitcases. Eventually, I called the hotel, and the staff explained how to get there.
At first, I was given a room with no curtains at all. Literally floor-to-ceiling windows and no curtains, so I was supposed to sleep like that. When I told the staff, they were surprised and said it couldn’t be possible. I asked for another room. They gave me a new key and even asked if there were curtains in that room, which felt like a bit of mockery.
I understand this is a very budget place, just to sleep for one night, but there wasn’t even bottled water in the room. There was also no hair dryer, but that’s quite normal for budget hotels, so I asked the staff for one.
The price was 23$ per night, which feels too expensive for what you get. In my opinion, this hotel shouldn’t cost more than 10$ per night.
Show more
Price per night from:CAD 39
Posted on Dec 28, 2025|Superior Double Room With Balcony
Guest UserExcellent hotel, wonderful breakfast, top-notch service, everyone is friendly and will help with any questions! Thank you very much, we will stay with you again.
Show more
Price per night from:CAD 73
Posted on Sep 5, 2026|Standard Room
Guest UserОстанавливались в отеле на ночь, потому что был транзитный рейс. Заселились в 2 ночи, персонал вежлив. Организовали поздний выезд в 14:00 без доплат, а вот если до 18:00 то уже 10080 тенге. Отличная локация - недалеко от аэропорта, чуть больше 200₽ на такси. Номер просторный, как заявлено. Комфортно выспались. Пообедали через дорогу в ресторанчке.
Show more
Price per night from:CAD 50