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9.1/10
Great
GGuest UserA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
AAdeLooImpressed by the very good services provided by staff. Packed our breakfast when we have a morning ferry to catch, store our luggages when we are away for 2 nights. Location is convenient, room is of good size and clean. Perfect.
AAnonymous UserThe location is super convenient, right in front of the cathedral. Many day tours meet up downstairs, which is fantastic! The hotel breakfast was also very satisfying. I was so happy to see the Northern Lights in Tromsø! You can consider a day tour or just walk to the pier. As long as it's a sunny day with a high Aurora Index, you'll be fine!
OONG JesslynI requested for sea view but upon check in I was given a room facing a dark alley it’s horrible it’s my first time to Tromso. I went back to reception and paid a fee to upgrade to sea view room number 513. This room was breathtaking I enjoyed the night and morning view so much. A bit noisy coming from passerby due to the slippery walkway in front of hotel. The Pust access is located right in front of hotel. Hotel serves tea time and dinner as well.
GGuest UserA great place to just stay and view northern lights just outside just at the farm. 10-12 rooms so very nice experience. Have restaurant that you can hide from the cold easily and you can step out to view the northern lights when they are out.
FYI: photos uploaded are taken by iPhone
OOscarWOverall, it was very good, but the safe in our room wasn't working. Also, the room's view was great; you could easily check the weather and decide whether to go up the mountain to chase the aurora. Another thing I'd like to recommend is that they let us check in early at noon, which saved us a long wait.
SSTowI have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining.
Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!
GGuest UserPros:
- Beautiful view
- Daybed was as comfortable as the bed
- One of the most conveniently located hotels in Tromso
- Delicious, well-seasoned breakfast
Cons:
- Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge)
- Only one staff member after hours, no form of room service then
- Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)
GGuest UserEl hotel está bastante alejado del centro de Tromsø. La parada de autobús para ir al aeropuerto está a 10 min. Parece poco pero si está nevando y llevas mucho equipaje hay que ir con tiempo porque las cuestas tienen hielo.
Cuando entras, es una maravilla. Han renovado las zonas comunes y es súper bonito.
Pero al entrar en nuestra habitación doble.... No estaba renovada. Es la habitación más pequeña en la que hemos estado en 8 días por la zona. La puerta no está en buenas condiciones. El baño parece de ”un hospital”. Para nuestro gusto la cama y las almohadas son incómodas. Las paredes de la habitación tampoco están en buen estado.
Cuando fuimos a desayunar parecía otro hotel. La cafetería con vistas panorámica era preciosa. Y el desayuno tipo buffet estaba muy rico.
Nos choca bastante la inmensa diferencia que hay entre las zonas comunes y la habitación.
GGuest UserEs war alles schön und sauber. Es waren leider keine Badetücher für den Boden da. Ansonsten war es ok. Frühstück war auch ok. Man kann mit dem Bus in die Stadt reisen.