Featured facilities: Parking, Shared Kitchen, Guest Laundry
Very Good
45 reviews
8.6/10
1 night
From CAD 489
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Great
180 reviews
9.0/10
1 night
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9.4/10
Amazing
GGuest UserI recently stayed at Smarthotel Tromsø and enjoyed my time there. The breakfast was really good, with plenty of variety to start the day. My room was neat and comfortable, albeit a bit smaller than I would have preferred, but it served its purpose. One thing to keep in mind during the winter is that Tromsø is very dark for much of the day, so you might sleep in later than planned. Overall, I recommend Smarthotel Tromsø for a convenient and satisfying stay.
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
GGuest UserLocation is quite convenient, at the corner of the central street and has good view of Tromso from the rooftop (not so much my room).
Room appears spacious, there is additional chair and bench. However, I find it hard to use the space. There is no space to open my luggage fully unless it is on the bench. There are only 3 rather shallow hooks in the room. I ended up hanging both my jackets (which overlaps since the hooks are close to each other) and my towel but there is no more space to hang anything else! And no proper wardrobe as the “wardrobe” has dividers so it looks more like a shoe cabinet. I’m a solo traveller booking a double room, I cannot imagine if there was one more person in this space.
MM252494****Extremely satisfied with this stay. The environment is great, the service is excellent, and it's convenient to get to the airport. The nearby lake views are fantastic and very pleasant for a stroll. On our last night in Tromsø, we even saw the Northern Lights from the hotel's lobby balcony, which made up for any disappointments we had during our trip. This hotel is truly wonderful!
GGuest UserThe room has a living room that is quite big, the living room has a sofa bed, the dining room kitchen is connected, and the kitchen has a dishwasher, which is quite good.
There is a supermarket seven or eight minutes walk away. It is very convenient to buy things and cook them by yourself.
The only downside is that if the living room wants to sleep, the curtain is not wide enough to block the lights outside, and it is a bit bright at night.
GGuest UserAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
GGuest UserA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
EE2691****The room was small, and there were very few power outlets. The USB socket on one side of the bedside was broken, but I was able to borrow a power strip with three outlets from the front desk, and they told me there were more outlets under the bed. Without that power strip, there would only have been two outlets plus one USB port available by the window.
If you leave early, the hotel front desk offers a simple breakfast, which was decent. During normal breakfast hours, gluten-free options are also available.
The shower stall in the bathroom was very small, making it a bit awkward for a woman to shower comfortably. The floor tiles in the shower had a steep slope for drainage, so I had to really grip with my feet to avoid bumping into the right-angled, double-door shower enclosure.
The front desk staff member who checked me in on the first day was quite good; she informed us that the aurora would be very strong that night and the next, advising us to keep an eye on the sky.
GGuest UserEl hotel está bastante alejado del centro de Tromsø. La parada de autobús para ir al aeropuerto está a 10 min. Parece poco pero si está nevando y llevas mucho equipaje hay que ir con tiempo porque las cuestas tienen hielo.
Cuando entras, es una maravilla. Han renovado las zonas comunes y es súper bonito.
Pero al entrar en nuestra habitación doble.... No estaba renovada. Es la habitación más pequeña en la que hemos estado en 8 días por la zona. La puerta no está en buenas condiciones. El baño parece de ”un hospital”. Para nuestro gusto la cama y las almohadas son incómodas. Las paredes de la habitación tampoco están en buen estado.
Cuando fuimos a desayunar parecía otro hotel. La cafetería con vistas panorámica era preciosa. Y el desayuno tipo buffet estaba muy rico.
Nos choca bastante la inmensa diferencia que hay entre las zonas comunes y la habitación.