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9.2/10
Great
NNTDialloExcellent stay at this brand new establishment!
. The rooms were wonderful and spacious offering a Cozy bed was also a huge plus!!
. The staff was highly efficient, accommodating and true examples of exceptional service.
. The food was ok. We didn't experience the breakfast buffet since there were very few guest, so this was totally understandable.
They didn't miss ANYTHING on this one and spared not one amenity. From energy efficiency, luxury accommodations and beautiful decor. I recommend Sama for your visit to Almadies Dakar.
GGuest UserI like the tranquility of this place and especially the hospitality of the owner. I was expecting the bathroom in my room and the room on the higher floor, but as on this floor only I had, the experience was all pleasant.
RReneReneThis is the second time staying at this hotel , it’s a good clean place to stay with a certain charm . I think it’s run by a French family. Convenient location and a nice restaurant on the roof for dinners, I highly recommend this place
GGuest UserBooked a room for two people for 5 nights.
Room looked neat: clean, AC, TV and safe worked fine
The left window could be closed but not locked
Bathroom:
- However, there was a lot of mold in the joints of the tiles in the shower room
- the sink was virtually clogged
- There was a tear in the shower 'curtain' that had been patched.
Service: was bizarre
People at the reception were extremely friendly and helpful
Problem: it was booked for two people, but only one bath towel, one cup and one glass were provided (with kettle)
I later received the t****e bath towel after asking at reception. Unfortunately, the first three days I went back to reception 8 (!) times to get a t****th cup and t****th glass.
It was always promised that we would get them. There was also a call in my presence to come through and bring a cup and glass. I put a note next to one cup asking for a second cup and a second glass.
It's not a disaster, but you shouldn't pretend to be a 4-star hotel with such service! The room, bathroom and service are more consistent with a 2 or 3 star hotel.
The buffet breakfast (over 12 euros per person) was appropriate for a 4 star hotel and was excellent.
Upon arrival we were told breakfast was included. When I asked them the next day if they wanted to check this again, so that I wouldn't suddenly have to pay an extra 120 Euro at the end, they could no longer find my booking. They would search further. The next morning I received a call that breakfast was not included after all!
(We had received the trip as a gift and didn't know if breakfast was included)
All in all, great location, friendly, helpful people at reception, but apart from a good breakfast, it is at most a 3-star room that needs maintenance
GGuest UserI had a problem with my visa when arriving at the airport so I was not able to left the customs/airport and I informed the hotel, and they refused to help me to cancel the reservation which was just for 1 night due to connecting flights. Then no support for the customers so will not consider this hotel for other occassiobs
GGuest UserModern location right in the heart of Dakar with an excellent breakfast and outdoor pool make Novotel Dakar a strong choice for both business and leisure stays. The staff are generally warm and helpful, and amenities like free WiFi and parking add convenience. However, some rooms feel dated and the check-in process is occasionally slow, so it may take a little patience to get full value.
SSHASHI AMARNANIAmazing hotel. Clean, big room size. Hotel staff was kind. Hotel is 15mins away from the proper down town area. Hotel should give more water, at check in only gave 1 bottle. And the next day didn’t put a new bottle.
GGuest UserIf you live downstairs, it will be a little bit tidal. The hotel's towels feel old and the room has a tidal taste. The biggest feature is that the sea is directly outside the balcony, and you can listen to the sound of the waves every day.
AAizal JulkreeDakar is the place i’ve known only when i play video game in my Play Station. The game ‘ Dakar 97’ is my first knowledge about Dakar. Which is the rally racing in year 1997. It is quite an amazing video game and now i’m here in Dakar.