Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Good
43 reviews
7.6/10
1 night
From PLN 125
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9.3/10
Great
TTbackpackPI have to say, this was a truly memorable birthday trip for my wife. We were told check-in was at 3 PM and we were able to check in exactly at that time. I love that we got a full 24-hour stay. The room was spacious, not cramped at all, and had a nice sitting area. The jacuzzi tub was huge! The breakfast offered a wide variety and was delicious. Another thing I liked was that we could eat until 11 AM. I'll definitely consider staying at another U Hotels property if I have the chance.
MMonnynaka⭐️⭐️⭐️⭐️⭐️ 5/5
I was incredibly impressed with my stay at Andaz Pattaya Jomtien Beach. The hotel is beautiful, with a lush, natural ambiance, making it feel like a private resort surrounded by abundant greenery. I felt relaxed from the moment I stepped in.
The room was spacious, clean, and beautifully decorated with the distinctive Andaz style. The bed was incredibly comfortable, ensuring a full night's sleep. All the staff were friendly, smiling, and attentive to details, making me feel very well taken care of.
There are several beautiful pool zones, suitable for couples, families, and children alike. While the beach isn't as clear for swimming as an island beach, it's tranquil and perfect for a leisurely stroll to watch the sunset.
Breakfast offered a great variety, high quality, fresh ingredients, and a wide selection of both Thai and international dishes.
Overall, it's a fantastic hotel.
GGuest UserThis hotel is truly beautiful from every angle, perfect for taking photos. The location right on the beach is fantastic, and the service is excellent. The staff are always smiling, welcoming, and friendly. I would definitely stay here again if I have the chance. Absolutely superb!
GGuest UserThis hotel is really great. The reality exceeded our expectations. The value for money is superb. The staff are polite and attentive, always ready to explain everything and help out.
The rooms are clean, and the grounds are well-maintained. They constantly treat for insects.
Breakfasts are good, with fresh fruit always available. The only downside is the location. There's nothing nearby. It's a 30-minute walk along the beach to the nearest cafes. Walking by road isn't an option. However, this is easily solved with a taxi, which is cheap there, using apps like Bolt or Grab.
GGuest UserThe atmosphere was amazing! It's right by a private beach, and it's beautiful. The room smelled so nice when we entered, and the air conditioning was perfectly cool. The staff were very friendly and provided excellent service. I was very impressed and will definitely come back again if I have the chance.
ไไป ไหน ดีThis hotel is in a very good location. For people who will travel to Koh Samae San or Koh Kham because they are in the city. Near the queue of minibuses at Samae San channel. At night it is near the night market. Even though the room is old, the air conditioner is cool, the water is strong, and the service staff are very good.
GGuest UserThe hotel atmoshere and interior are very good which had nothing to complain but the staff needed lots more too improve, so unprofessional handling.
First ,we booked 4 bedrooms in connected 2 villas and arrived hotel around 3.05 pm which we are not supposed to wait for the room as it was already late afternoon but we had to wait for almost one and a half hour to get into our pool villas. Somemore we had to wait for almost half an hour to get just a glass of easy welcome drinks while you had so many staffs walking around small reception area and lots of guests sitting and waiting for their rooms and drinks.
Secondly we went out to find some dinner later but we were not sure that in room had any dishs or any kitchen eqipments for us to use so we called the hotel staff to ask if any kitchenware in room available to use and told staff that we were outside hotel. The staff kept calling me few times to check my name and room to see if we could use their kitchen equip. For these common equip the staff should had info in their knowledge of work place to reply and know need to call few time to confirm customer name to check if they can use dishes in room.
Last but not least , before checked out we were told that every room had the premium coffee sachets which would be charged if consumed but we didn't have these coffee from beginning which end up the staffs just found out that hotel itself had run out of stocks and didn't put them for guest inroom. Somemore we booked the yatch to go island at 9 am and we called reception about 8.30 am that we wanted to check out and asked to send housekeeping to check our room quickly before we checked out but they never come till we had to wait for them checking our rooms till 9.30 am as they couldn't find one coffee mug while we were waiting at reception and one manager had to go to help checking too. End up the staff wanted us to go back to room to help them searching for one coffee mug which finally they themselve found at pool area. Within half an hour and many staffs searching for one mug, we thought that if you couldn't find in house you must find out in any area that guests could spend inside the villa as we confirmed that nothing were broken or were taked by us. But not asked us to go back to help housekeeping staff and manager searching a coffee mug. These were rediculous that we never had before in any resort or hotel.
We were experienced such an unprofessional and such a messy staffs handling without good communication among themselves. With these hi end hotel with high prices , it was not supposed to give any excuses for any rubbished service like low cost resort at all.
Btw , we were given one BD cake from night shift staff who picked up the phone from us to borrow BD candle. We really appreciated these initiative and thoughtful from her. Thanks for your concern.
GGuest UserThis hotel might well have been a nice place when it was built last century but now it is in a desperate need of renovation, refurbishment or at least a good clean.
The location is interesting, quite close to the beach and a small lively area with restaurants and massage shops, but unfortunately is located in a dark side street with lots of ferial soi dogs, and it seems that a few of these soi dogs actual live in the hotel. So if you don't like dogs better to give this place a miss.
The general atmosphere is of a nursing home for poor foreigners, i am 63 years old at the time of writing this review and I personally felt like a teenager compared to the other hotel guests.
The room had quite a nasty smell when I first entered, but fortunately dissipated after leaving the balcony door open for a few days. Bedroom furniture was probably from when the hotel was built, it is really showing it's age and compared with other hotels in the same area and price range is really not good enough.
One evening around midnight, 2 men burst into my room. I honestly thought I was going to get robbed, but it turned out to be one of the hotel owners and a drunk German guest. The following day I enquired at the reception what happened, it seemed that the drunk German had told the hotel owner that my room was his. How can you open someone's room without first checking that details of the room's occupant first. I found this to be quite shocking, nothing like this has ever happened to me before.
Next up, this hotel has an outrageous policy about blood stains on the bed clothes, I have been fined 1000 Baht / 30 USD for a thumb print sized blood stain. And 1700 Baht for a small stain on the bed clothes and a very small one on the pillow case. If I had permanently damaged the bed clothes I would be happy to cover the replacement costs, but these costs to remove small blood stains on old bed sheets is disgraceful. I hate to think what would happen if a lady has a problem during her menstual period.
This hotel also has a ridiculous amount of rules and penalties with sign posted all over the hotel.
They say this is a resort, but I feel this is far from the truth. It just a hotel with a pool and a restaurant and a bar. No more services. Not a resort, just the last resort
The only reason I would stay at this hotel again is if all the hotels in a 100 km radius are full and then I would be very wary of coming here again.
PParveen kr guptaGood property, but just away from Pattya main town, spacious room and bathroom, nice pool, breakfast in ocean bistro is best we had in our this Thailand trip,the staff Mr Ken is very helpful, h e help us in lot of ways, overall good experience
RRoman B25Services for sleep eat and going enough.
Hot water sometimes closed, it's need recheck electric switch.
Shower better make near bathtub, for can put hot water, if normal not warm.