Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 11, 2024
Guest User
Such a lovely place, beautifully furnished and so well maintained. The breakfast was so homely and wholesome. Nice conversations with the hosts and guests too. Awesome experience.
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Price per night from:MXN$3,751
Posted on Dec 24, 2025
Guest User
The hotel was immaculate and the staff were so friendly. The pool was a great way to keep the children entertained, and they even had some pool toys available over the weekend. The Christmas decorations were absolutely beautiful. Breakfast was cooked to perfection—I’m sure there’s a fantastic cook on staff. Coffee and tea are complimentary in reception and always in a clean area.
The one-bedroom king suite had a lovely kitchenette, which was perfect for cooking up a storm. The location was great, just a short walk to a shopping centre, Target, Dave’s Hot Chicken, Chipotle and a few other shops. It’s also a short drive to town, and there’s plenty of parking available.
The room is usually cleaned upon request, but once you ask, it’s done.
One thing that could have been improved was the sofa bed. It was quite uncomfortable, and since we booked the room for a family of four, it would have been lovely if the bed had been made for us on the first night. Unfortunately, we noticed some reddish-brown stains on the mattress, which were quite unsightly and could have been blood or some kind of spillage.
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Price per night from:MXN$3,140
Posted on Sep 24, 2022
Guest User
We went to visit our granddaughter who is a freshman at UVM this year. Hotel was not too far from her. Only two exits on the highway. Very clean and welcoming staff everywhere. From the front desk receptionist to the housecleaning to the employee who saw us with luggage wheelie who offered to return it for us. Quiet hallways and very comfortable room with a fridge. We would definitely stay here again!
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Price per night from:MXN$2,807
Posted on Jan 2, 2026
Porcupine12trade
Best hotel I have ever stayed in. The location is great and convenient, rooms are clean spacious and nicely deco. Most impressive, the staff are very friendly and helpful. My children and I stayed at AC mid December. We are so thankful and grateful for their help when our bus back to Boston did not turn up after a 2-3hr wait at the bus stop and it was -11degC in the evening. We had to wait for another 7hr for the next available bus. We needed a warm place to wait in and we decided to head back to AC hotel, hoping to wait at the lobby. The young lady at the reception was sympathetic and kindly suggested we rest at the lounge and make ourselves comfortable. the staff at the lounge after hearing about our situation came over to offer snacks and gave advice about our bus. Shortly after, the young lady at the reception offered us a room so we can rest better till we could catch the next available bus. Thanks to AC hotel staff, they made our wait so much more comfortable and turned an unfortunate event into a heart warming experience.
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Price per night from:MXN$4,272
Posted on Jul 10, 2026
Guest UserRoom was spacious and felt well maintained
Breakfast was good
One issue I had during my stay was at least twice someone tried to enter my room without knocking and the door was stopped by the door latch. I assume it was hotel staff as the door was opened without my 2 access cards. But no knocking or calling of room service before the door was opened and by the time i went to open the door, no one was outside
Felt strange
Reported the first encounter to the front desk but still it happened a second time
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Price per night from:MXN$2,877
Posted on Feb 25, 2025
Guest User
The hotel was clean and in great condition. The staff was fantastic and friendly and always went the extra mile. The breakfast was great with many options and again the staff was so friendly and accommodating. Pool was clean and the kids had fun. I would 100% stay at this hotel again and I recommend it to others. Their service, care, friendliness and customer service should be a benchmark to all hotel and customer service representatives
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Price per night from:MXN$2,880
Posted on Mar 29, 2024
Phuong1039
The front desk person Maria was so nice and so was security/ shuttle driver Scott (?). Such friendly staff eas appreciated after a long trip and late check in. The room was very clean and you can tell that the property was well maintained.
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Price per night from:MXN$3,037
Posted on Aug 21, 2026|King Room-Non-Smoking
Guest UserIn side the room very clean but carpet little bit dirty.I know to much people Everyday going coming I think that’s why.breakfast okay we paid not to much money so everything good
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Price per night from:MXN$2,202
Posted on Jul 7, 2021
Guest UserThe surrounding area of the hotel is very convenient. It takes 5 minutes to walk to the most central shops and restaurants. There are various kinds of food, most of them are walking. Some old buildings are beautiful and there is a park. In addition, the hotel is only a few minutes away from the lake. View, there is a children’s museum by the lake, and you can go on a yacht. Every Friday night, there is a lobster buffet on the yacht. Living here is a very good choice for families and individuals.
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Price per night from:MXN$3,183
Posted on Oct 16, 2018
Winnie^_^
I made a reservation for a few friends. The hotel is close to the airport, facilities, services, breakfast, etc. are ok, the service is good, but it is just to enjoy the autumn season, the hotel's price/performance ratio is not high.
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Price per night from:MXN$2,468