Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
72 reviews
8.4/10
1 night
From JPY 18,272
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9.5/10
Amazing
KKrista1. The person who checked us in was not warm and friendly. In the past we have stayed at this hotel many times and had great service. This was not the case this time. The staff who checked us in gave us average service and didn't listen very well. When we visit a hotel, it's nice to be greeted with a smile and makes it easier to travel. 2. The hot water was not available when we wanted to take a shower. The water tank on the floor that serviced our room had to be turned up in order for us to take a shower. Hot water tank temperatures should be checked routinely as a matter of business operations at a hotel. When we called to ask for help for the hot water, no one came for more than 15 minutes. So we had to call again, and explain that we needed to shower and go to bed ASAP. This was not efficient service. 3. Room supplies: There was 3 decaff and only 1 regular coffee packets in our room. We woke up at 1:30 a.m. to get ready and noticed this problem. There was no way to get this problem fixed before we left at that hour. The cleaning staff should be more careful to put the correct things in the room. 4. The water in the room burned out eyes and skin. We've stayed at this hotel many times and never had this problem. Perhaps there is something wrong with the water now. 5. The fan on the air conditioner / heater doesn't change from low to high. It's always high and too noisy. When we asked about it, we were told that all of the units on the 3rd floor were like this. It was too difficult to sleep with the horrible noise of the high fan. 6. A unhappy start to our trip.
GGuest UserThe hotel exceeds my expectation! The room is quite large with good amenities, and it gives me $50 dining credit. So I have a big breakfast and the avocado toast in the restaurant is absolute good. The front desk is also really nice and friendly. I feel really worthy and the hotel is well architected with good location. Definitely recommend it to others!
Hotel near Chicago Loop, Chicago 24.3% of visitors choose this area
Price per night from:JPY 70,375
9.1/10
Great
SsknoseyThe free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating.
There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm.
There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.
AAndrewEngineerThe hotel is a bit dated. Service is very good. Excellent breakfast (especially. egg white omelet with spinach and mushrooms). Pool is good but lacking a hot tub. Self parking for $39 a night is a bit too.much.
Hotel near O'Hare, Rosemont 2.7% of visitors choose this area
Price per night from:JPY 18,178
9.0/10
Great
GGuest UserThis place is conveniently located close to the airport with all facilities, which was great. The pool water was warm, perfect for swimming with kids. There's also a water dispenser and unlimited bottled water available on the first floor.
Hotel near O'Hare, Chicago 2.7% of visitors choose this area
Price per night from:JPY 23,797
8.9/10
Very Good
GGuest UserClean, excellent customer service and friendly staff. Excellent location immediately adjacent the red line stop. Perfect trip! Wonderful city view out of my room window.
Hotel near River North, Chicago 10.8% of visitors choose this area
Price per night from:JPY 27,267
8.9/10
Very Good
GGuest UserWe recently stayed at the Holiday Inn O'Hare Area and had a fantastic experience! From check-in to check-out, everything went smoothly. The front desk staff were friendly, professional, and went out of their way to ensure my stay was comfortable.The room was clean, modern, and well-equipped with everything I needed. The bed was incredibly comfortable, and I appreciated the quiet atmosphere—perfect for getting a good night's rest before my flight.
The hotel also has a well-maintained fitness center, which was an added bonus.Overall, the value for money at this Holiday Inn is excellent. I would highly recommend it to anyone looking for a convenient, clean, and comfortable stay near O'Hare Airport. I will definitely stay here again
Hotel near O'Hare, Chicago 2.7% of visitors choose this area
Price per night from:JPY 22,050
8.6/10
Very Good
TTerence CaoBe careful, there is a hidden charge ”A $25 daily urban experience fee will be charged to each room” at this hotel Fairmont Chicago - Millennium Park. The breakfast charge is very tricky if you have prepaid. 1st you have to argue that you have prepaid for the breakfast for each person in the room. 2nd you need to ask and confirm with the front desk how much the credit is for the breakfast you have paid (my case $38 for each person daily, covers taxes and tips). It is not buffet breakfast, you need to pay extra when you check out if you have ordered more than your credit for the breakfast. When I asked that if I missed one breakfast, can I use the extra credit for the next day. The answers were different from different staff members.
A very expensive hotel focusing on big conferences, there are no microwave oven, empty refrigerator (you can request) in the room and swimming pool. Do not lift up the drinks and snacks in the box on the table (there are sensors underneath) unless you don't mind to be charged. The existing refrigerator is full of drinks. I was afraid to touch it, even the concierge didn't know how to open the refrigerator lock. But the coffee and tea are free. There is a person (not housekeeper) comes to the room to check and refill all the drinks and snacks including the free ones.
We booked our room many weeks earlier, after we checked in I realized that the room prices dropped comparing our original prices, maybe not enough conference people attending.
Hope the information is helpful for you.
Hotel near Chicago Loop, Chicago 24.3% of visitors choose this area
Price per night from:JPY 52,244
8.6/10
Very Good
GGuest UserThe hotel is a typical airport hotel, had a very helpful shuttle driver (Ray) and the other staff interacted with were very friendly and helpful.
Located just offsite from the airport, opposite a shopping mall and had a small selection of restaurants within walking distance of the hotel.
Room was clean and had everything needed. Bathroom had good water pressure and provided nice toiletries.
This was a one-night stay prior to flying home from O'Hare and met all needs.
Hotel near O'Hare, Rosemont 2.7% of visitors choose this area
Price per night from:JPY 23,797
8.3/10
Very Good
GGuest UserThe hotel itself was decent. However, Ctrip completely failed to inform me that, besides the $15 city tax, there was also a $4 miscellaneous fee, and what's even more infuriating, a compulsory $25 charge. The staff member who checked me in deliberately withheld this information. After checking out, my card was then hit with exorbitant charges.