"Stayed here in July 2022. The lodge is generally an ok, average and good enough place to stay. A few observations: Staff: Very polite and attentive to needs of guests. But sometimes less is more. The milling about as they tried to find out if guests had finished a meal course was too repetitive and a bit uncomfortable. It would have been better to come once afer a specific period of time. Food: Lunch and dinner were very well cooked and tasted great. Breakfast was very average. (I almost want to say poor, but let's go with average). Breakfast portions were kind of small and pancakes didn't taste good. The bread rolls were tasteless and too hard on top - actually they were a disaster, please improve them or remove from menu. Breakfast needs an overhaul. Drinks: A wrong drink was brought to my group. We let it go and consumed it anyway. Everyone who tasted the water melon juice agreed it was a horrible disaster. No drink, not even water is offered for free with your meals. You have to buy every drink. And no, drink prices are not 'friendly.' Come with extra money. Wifi: This is only in the common lounge/dining area. There's no wifi in your room. Still, this is better than nothing. Compound: very beautiful and well maintained. Views of the lake were spectacular. At night I could hear the sound of wild animals. Neighbourhood: The lodge is located outside the park near a village. On Friday nights, expect to hear villagers merry making and playing loud music that may disturb your sleep. Luckily I was so tired and managed to sleep through it. I don't know what time the music ended. You won't find this noise problem with lodges located inside the national park. Rooms: I loved the rain shower head and heated water. The bed was very comfortable. Bath tub was a pleasant addition though I didn't use it. The western style sofa inside the room felt cheap and out of place with the rest of the African decor. The guards walked right along the wall of cottage and sometimes their footsteps woke me up. It is better if they use the compound walkways. Worst part of room was locking the doors. You had to 'fight' for the deadbolt to enter the hole of the opposite door. Took me an average of almost 2 minutes just to lock the door. My entire group had this issue. Conclusion: If you can withstand the negatives mentioned above, this is an ok place."

"Very safe and friendly Hotel and good location, close to bus terminal. Beautifull rooms and good kitchen! Staff is super friendly and gave me good advice for local places to visit. Good place to rest before and after visiting the Rwenzori Mountains."

"Fantastic experience with clean rooms and incredible staff. The whole experience blew me away!!"

"What a special place to stay right in the heart of QENP. Hippos for company at dinner, warm service from the staff, and comfortable and clean rooms with touches of luxury, especially the shower and view from the balcony! This place is great value for money. A special shoutout to Jerome for his excellent guiding and Joseph for his fantastic service and all round friendly demeanor. I hope to be back! One slight negative: the mosquito netting in my room needs replacing. Otherwise, no issues."

"From the moment I arrived, I was blown away by the kindness and attentiveness of the staff at Sandton Hotel. Every person I met went out of their way to make me feel welcome, comfortable, and cared for — not just as a guest, but almost like family. Their smiles, professionalism, and willingness to meet every individual need made such a difference during my stay. I would recommend Sandton Hotel 1000 times over to anyone traveling to Kasese. If you want to experience genuine Ugandan hospitality at its finest — this is the place to stay!"