"I had a great stay! The service was truly outstanding: the staff were friendly, attentive, and always available to meet our needs. The facilities were clean, well-maintained, and comfortable. I particularly appreciated the thoughtful decor and warm atmosphere. In short, a very positive experience that I recommend without hesitation!"

"The hotel is next to a train station it’s Beautiful and the stuff is very friendly"

"The hotel location, on the lake, it is very nice and relaxing; the staff is nice and helpful. Unfortunately, there are a few restaurant options around the hotel (the hotel has one though). The stay was in general good, only a problem with the room door that was not automatically locking itself, meaning it was remaining "open" after leaving the room. The issue was solved by the staff but only in the evening, when it was reported in the morning (and a second time in the evening)."

"It was just that when I checked in, I was charged an extra 15 euros in cash for three people, which made me feel a little uncomfortable. I hope you can inform me in advance in the order! Thanks!"

"How to lose a frequent and loyal customer for 12 years? Stay at the Ibis Créteil, 14 rue Basse quinte. An unsanitary room with a strong smell of tobacco (I'm allergic) and insects including a cockroach found in the bathroom. Given this unpleasant experience I wanted to cancel my room to go to the Novotel. After calling her manager in front of me, the receptionist told me that it was OK to cancel and that I would be refunded the next day. 3 weeks later still no refund. The receptionist claims not to have found the cockroach but to have found tiger mosquitoes in the room. Response from the hotel manager, “what do you want me to do if there are insects in the rooms”. I understand as a franchise hotel that profitability is your priority over cleanliness and customer satisfaction but remember that you represent a brand/group. In conclusion, for the same night I was charged by the Novotel Créteil where I slept and by the Ibis Créteil which had guaranteed me to have canceled my reservation and a refund for the next day. I shared my travel in France and internationally between Accor, Hilton and Marriott depending on the destination. This will be my last reservation within the Accor group. The unsanitary condition of the room is one thing but as a frequent and loyal customer for many years I cannot accept lies and theft. Manifest deficiency in the training of the Ibis Créteil teams."

"Very good location near the metro station, there is all you need in studio (except scissors), warm, clean and comfortable bed."

"As you know, hotel prices in Paris are very high. I found several options up to 60€, but when I read the guest reviews (someone even wrote about bedbugs), I decided to stay at this hotel. And I think I did everything right. 10 minutes from the subway at a leisurely pace. Quiet place, comfortable bed, the reception staff were polite. It is quite possible that next time I come to Paris, I will stay here again."