"There seems to be a communication problem between departments. We tried to book a hotpot dinner for 6 people, but the front desk said it was fully booked for the evening. We left our number to be notified. Dinner starts at 6 PM, and by past 7 PM, we still hadn't received a call. So, we decided to go to the restaurant to check the situation. At the restaurant's reception, the staff asked how many people were in our party and said a 6-person table had just canceled its reservation, and they were about to call us. So, we went in. To our surprise, once inside, there were at least 6 or 7 empty tables for 6 people. We also noticed another 3 consecutive 6-person tables that were empty in another section. Additionally, several 4-person and 2-person tables were also empty. Yet, the front desk had claimed the hotpot was fully booked. Pictures confirm this. If all these empty tables were indeed reserved, why were they still available after 7 PM for a walk-in, while genuine customers like us were left waiting unnecessarily? What kind of reservation system do you have? If these tables weren't reserved, why were both the front desk and the gate staff telling everyone it was fully booked? Don't tell me these empty tables were just vacated by the previous wave of guests. One or two tables, maybe, but it's too much of a coincidence for 7 consecutive tables to have just left. I'm unsure if it's a management issue or if the staff were deliberately messing with customers, but the overall feeling was terrible. Next time I visit Xiangshawan, I definitely won't choose a hotel on the island again."

"I occasionally book this hotel when I bring my children to Xiangshawan. After checking in, I found that the price/performance ratio is really great. It is the best hotel in the area. The room is very big and clean. The most important thing is that it takes less than 20 minutes from the hotel to the scenic spot. Breakfast There are many types and the taste is great. The local specialty haggis soup is super delicious and very cost-effective!"

"The hotel room was indeed nice, and the guy who showed us to our room during the day provided good service. However, the dining experience in the evening was a major issue. After a long day of activities, tired and hungry, we found there was only one chef for stir-fries and one person for BBQ. The queues were impossibly long, and there weren't enough tables available. If you wanted to take a chair back to your room to eat instant noodles or something, you had to pay an extra 200 deposit! If you're staying here, I highly recommend bringing your own food and drinks, otherwise, you'll have a very uncomfortable experience after a day out, especially families with children."

"Fortunately, I stayed here for one night. The experience was super good. The boss was nice, the service was good, and the courtyard was very cozy. The male boss here forcefully stuffed a bunch of skewers for my babies 😬, which was very heartwarming. The environment and sanitation were particularly good, the breakfast was rich and delicious, and the boss lady was so kind. We were in a super good mood all day."

"My stay was fantastic! The room was spotless and fresh, with immaculate attention to detail in terms of cleanliness. All the facilities were brand new and comprehensive, and the layout was well-designed, making for a very comfortable stay. The service was attentive and thoughtful, with a warm attitude that made me feel very welcome. It's perfect for both business trips and leisure travel. I genuinely recommend it to everyone."

"The internet speed was fast, the service was excellent and responsive; when I needed water, it arrived quickly. Check-in at the front desk was fast and the service was very good. The breakfast was also delicious, including Mongolian milk tea, which was very unique and tasty."

"Very clean and comfortable hotel. Warm welcome and excellent service from the staff. My car even got windscreen wash out inside before I left the next day! Delicious afternoon tea snacks and a very good breakfast selection. My bed was big and comfortable. The shower had reusable products which smelt amazing! The seating in the room was very stylish and comfortable. There was a convenience store next door too. Would recommend if you are in the area!"

"Our fourth stop on our Inner Mongolia trip was Xiangshawan in Dalad Banner, where we stayed at the Xinyue Hotel. The hotel is conveniently located a short drive from the Xiangshawan scenic area, making it easy to get there by car. The receptionist was incredibly helpful, arranging free parking upon arrival. Since we had children with us, they thoughtfully provided complimentary snacks, children's slippers, and toiletries to our room upon check-in. The receptionist greeted us warmly whenever we entered or left the hotel. The room was impeccably clean, the bedding was soft and clean, and disposable toiletries were provided. Overall, it offered excellent value for money and is a top choice for transit during desert excursions. We would definitely stay here again next time we visit."

"#Cleanliness: Very satisfied. It was the most satisfying hotel during our 5-day, 4-night trip. #Service: Every staff member was very welcoming and provided excellent service. #Location & Transportation: 30-minute drive from Xiangshawan. Geya Hotel is definitely the top choice. Excellent value for money. #Room Facilities: Personally, I think it's better than a certain season hotel. Perfect for a relaxing night after visiting Xiangshawan. Trust me."