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9.2/10
Great
GGuest UserGood hotel close to supermarkets, shops, a casino and more.
Room was spacious and comfortable with a nice view but the window could not be opened.
The breakfast was very good with a good choice of different kind of food.
Unfortunately the pool area was under maintenance.
꽃꽃방울꽃뱀It is connected to a large shopping mall in Puebla, so you can eat, shop and stay at once. Because it is a large shopping mall, there are many security agents, and the guards on the first floor of the hotel guard the entrance and exit, so it is safe. It's also good to call Uber. Wal-Mart is 10-15 minutes walk away, so if you need anything, you can buy it here. There is nothing particularly good except the advantage of being attached to a large shopping mall. Most of the hotel staff are friendly, but the sound insulation is very weak. At 12 o'clock in the daytime, the sound of cleaning the guest room in the hotel, the noise of people, and the hammering can't rest comfortably. Most of the rooms are aging. I can't recommend restaurants inside the hotel, but the food that is strangely served as room service is large and tastes good. Hotel staff try to solve it within the given range.
GGuest UserThe suite is comfortable.
The rooms near the highway are a little noisy. Some rooms have a smell. If you find that there is a smell, it should be caused by the toilet and kitchen. Contact the front desk in time to change it, don't be patient.
DDiyijialvrouzongdianOverall, it's okay, the breakfast is very rich and the service is good. It is troublesome to ask for a few bottles of water at the front desk, and it is charged. I said can I sleep tomorrow in advance? Considered for a long time. . . Just gave
SSER AletzeGenerally good. Including that they have a lactose-free milk option at the buffet.
The person who was outside only told me where the reception was - which was closed - but with both hands occupied by the suitcases, it is difficult to open it (since it has a knob) and they do not help you open it despite seeing that you have your hands busy, I considered it a minus point to the hospitality.
It would be nice if there was a plaque explaining what the hotel was previously. What is that chimney and what was it used for, etc., as well as they have signs of what the fauna is called.
Thank you.
GGuest UserThe facilities of this hotel are not only perfect and practical, but also cleverly integrate with the rich Mexican characteristics, making people feel like they are in the warm American state when they step in. From the colorful woven tapestries hanging in the lobby, to the geometric-patterned clay ornaments in the guest rooms, to the carefully arranged cactus and Jiuzhongge in the courtyard, every detail conveys a unique cultural charm. Whether it is a spacious and comfortable room or a fully functional leisure area, it makes people feel the hotel's design intentions, which is highly recommended.
Breakfast is a highlight of this hotel, quite outstanding. The restaurant is filled with the aroma of fresh tortillas, and the buffet table is filled with authentic Mexican cuisine: golden and crisp tacos, dense black bean paste, salsa sauce with fresh avocado, and sweet hot chocolate. I personally like Mexican cuisine, where I can not only taste classic dishes, but also feel the freshness of the ingredients and the ingenuity of the chef.
That is why I think if I go to that city next time, I will definitely choose to stay at this hotel again without hesitation and continue to enjoy this unique Mexican style and intimate service.
SSaiprasaad GThe Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to.
Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit.
Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.
WwanderlustturtlesThe location is very clean, comfortable bed, good attention and close to everything. All is very good but I thought it was very bad that in the shower the soaps you have are from soap boats for your hands! I think it's not expensive to have a shampoo boat and a body soap boat, but it's a bad picture of all the good hotel.
AAnonymous UserOn the first night of check-in, I found hair and shoe prints on the sheets. The front desk phone was called for an hour and no one answered. I went downstairs to the front desk to ask for a change of sheets. It was another hour and no one came. I went downstairs again to urge, and then someone changed the sheets.
BBeachBumThe hotel is in a great location near many places. The staff are very friendly. The only exception is the service at breakfast was not very good and the other reviews that said there was unlimited free hot chocolate and beverages is not true. The hotel has no onsite laundry which is disappointing and we had to change rooms because on the weekends there is a night club that is so loud that it can disturb your sleep all night long.